Product Specialist
CurrentTaking immense pride in providing world-class problem-solving & customer service experience to all Apple Retail customers. Approaching customers with the intent of having all of their needs met and questions answered, enriching them with more valuable information and resources on products and services during their visits.Probing potential issues and Presenting the best possible solutions to meet client needs in a high-volume, time-sensitive environment at a flagship store. Listening with Empathy while troubleshooting onsite, Extending assistance while aligning and assuring the customer journey.