Taking immense pride in providing world-class problem-solving & customer service experience to all Apple Retail customers. Approaching customers with the intent of having all of their needs met and questions answered, enriching them with more valuable information and resources on products and services during their visits.Probing potential issues and Presenting the best possible solutions to meet client needs in a high-volume, time-sensitive environment at a flagship store. Listening with Empathy while troubleshooting onsite, Extending assistance while aligning and assuring the customer journey.

Clients of note: American Copper Buildings, Apartment Therapy, Bandladies Showroom, Chanduvi Restoration, Cultural Workers, FriendsWithYou, The Hole NYC, The Icon Building, Japan Society, The Lantern House, Shantell Martin, SPLASH Marketing, Spring Health, Omomuki Foundation.Projects include:• Interior Photography & Staging• Layout Design, Moodboard, FF&E Sourcing• Art Installation, Art Handling, Mounting, Concealment• Commerical & Residential FF&EResponsibility:• Project Coordination• Assist clients in the configuration and arrangement of their space• Manage timelines effectively for effortless integration• Assess the aesthetics of the space provided to utilize the area effectively and in a visually pleasing manner

• Product Illustration• Computer renderings for furniture design• Product Prototyping

• Collaborate with 13+ clients to bring visual direction to creative concepts by identifying projectneeds, assessing target audiences and brainstorming ideas in a deadline-driven environment• Manage 2000+ digital assets and presentations for an image consultant by utilizing strongorganizational and communication skills to assist with the delivery of final products that exceedclient expectations• Oversaw a $50,000+ Furniture, Fixtures, and Equipment (FF&E) project by managing the creationof mood boards, budget planning, vendor sourcing, layout planning, and project documentation• Designed, rendered, staged, and photographed an all-inclusive high-end interior decor project atthe American Copper Buildings successfully featured in "The Hunt" of The New York Times(2017)• Photographed, processed, retouched, and organized digital assets used in a featured article inPivot Magazine, reaching an estimated 20,000+ readers

• Served as lead designer in the US Division of an AR Education startup by streamliningcommunication between 35+ US and Taiwan designers on a daily basis• Communicated design mockups and revisions with back-end engineers; successfully launched digital content across multiple verticals including the launch of the company website, App StoreiOS applications, Social Medias & Youtube Education Channel.• Managed design assets and created presentation decks for venture capitalists on Series A & Bfunding