Ilja Malcenko Email & Phone Number

London, England, United Kingdom

• Responsible for co-ordinating the operational functionality and day to day management of hard and soft facilities management.• Working collaboratively with Facilities Manager to deliver space management optimization within the office environment incorporating staff headcount updates and staff space allocation.• Managing portfolio of projects either acting as project lead or supporting other project teams to achieve delivery deadlines. • Ensuring all working areas maintained to the highest standards and adhered to all HSE and regulatory protocols.• Conducting energy and carbon monoxide assessments and reporting while promoting a safe working environment to mitigate issues and incidents in the workplace.• Continually reviewing operating effectiveness and identifying key areas for improvement; implementing revised work practices to enhance service delivery, efficiency and cost-effectiveness.• Ongoing monitoring of service performance ensuring all services delivered in line with contractual SLAs and specifications.• Overseeing all supplier and third party contracts and associated administration.• Demonstrating solution based problem solving skills and dealing with problems as they arise including investigation of root causes and implementation of long term sustainable solutions to prevent repeated issues.• Devising and implementing all safety, security and facility protocols and records including emergency procedures, health and safety, project contractor safety.

London, England, United Kingdom

• Responsible for the precise picking and filing of highly confidential medical records within a warehouse environment utilizing available technology to ensure accuracy and minimize errors.• Compiled multiple pick requests to streamline delivery process to individual hospitals.• Maintained a cohesive working environment through effective team organization and communication with colleagues, drivers, supervisors and managers.

London, England, United Kingdom

• Worked directly with clients delivering various support and preventative maintenance services.• Reviewed client requirements and presented accurate quotations.• Dealt effectively with emergencies to identify and resolve immediate issues while remediating root cause problems.

Moscow, Moscow City, Russia

• Delivered assistant services to the Federations President incorporating full administrative support, travel arrangements, meeting organization, event management and translation services.

Moscow, Moscow City, Russia

• Managed all supply chain and transportation logistics leading a team of 17 operatives and drivers with a fleet of 8 vehicles.• Optimised all resource planning and scheduling ensuring correct vehicle and equipment used for each cargo.• Created associated transportation documentation in line with specific laws and regulations.• Supported the Senior Manager on complex projects including a nuclear power plant project.• Devised and implemented new transit routes to achieve extensive time and cost efficiencies.• Reviewed document processes and created more streamlined protocols resulting in time savings and reduced data errors.

Toronto, Ontario, Canada

• Liaised directly with clients to manage queries and requests via telephone and email.• Worked with Stock Exchange Traders and prepared investment risk reports for new and existing clients.

London, England, United Kingdom

Toronto, Ontario, Canada

Master Of Business Administration - Mba, Financial Risk Management

Ocr Level 3, Business, Management, Marketing, And Related Support Services

Secondary School Exams

Gcse