Ilja Barinov Email and Phone Number
Ilja Barinov work email
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Ilja Barinov personal email
IT professional with extensive experience in IT Service Management and Agile leadership. Passionate about leveraging technology to drive operational excellence and enhance customer experiences.With team, guided by a service-first philosophy, has created robust infrastructures, fostering strong customer relations and streamlining vendor partnerships.With the ability to inspire teams and manage international projects, my role requires a strategic combination of problem-solving and vendor management, integral to delivering top-tier IT services. This approach is informed by my past experience, where I developed key frameworks for service management and honed my skills in driving vendor strategies.Keywords:- ITSM Management- Vendor Management- Cyber Security- MTTR, RCA, ITIL, SLA, ICP-ACC Agile Coach, SAFe Service Owner, Azure
Fiskars Group
View- Website:
- fiskarsgroup.com
- Employees:
- 1875
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It Service Manager, Cloud And ComputeFiskars Group Sep 2024 - PresentOversee IT service management and offshore service delivery, ensuring optimal performance and compliance. Lead cloud operations for both private and public environments, focusing on Windows, Linux, and Microsoft Azure. Drive cloud adoption and migration strategies, integrate cloud services with on-premises infrastructure, and implement best practices for service quality and cost optimization.
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Incident ManagerDna Oyj Sep 2021 - May 2024Finland -
Service ManagerManpowergroup Jul 2020 - Aug 2021Helsinki Metropolitan AreaWorking as external consultant for Finland major engineering and service company.Main responsibilities are to build Service Management structure for new global IP telephony service, including vendor management procedures, KPIs and costs following (budget vs. actuals) -
It Solution Owner, Cloud & ConnectivityLindström Nov 2019 - May 2020Helsinki Area, FinlandMy main responsibility was to lead the development of the infrastructure service strategy using the on-prem infrastructure and on MS Azure platform.Operated from Finland and provided IT services for subsidiaries in 24 countries. I have provided services for company internal business units and owned contracts for named vendors. I was involved into preparation of IT environment out-sourcing.Achievements: Created 1st version of IT Change Management process with user specific approach. -
Integrated Service Manager (Ism)Ibm Apr 2017 - Nov 2019Helsinki, FinlandI had full Operational responsibility of SM services for named customers within outsourced environments as lead IT Service Manager (6 M€ annually) with an international and geographically decentralized team of 5 people. Owned IT service quality and business review meetings. Was responsible for timely review & update of Procedures Manual. The main customer was a Finnish airline company. I have acted as part-time project manager for on-premises infrastructure renewal projects (3-5 FTEs) from initiation to closure phases. Worked closely with external network vendor with contractual liability.Achievements: Improved vendor cooperation ITSM processes as part of the SIAM team. Designed and implemented an invoicing tool with data analytic and cross-checking. Handled several projects as Project Manager in schedule with target quality and budget. -
Service Availability ManagerIbm Dec 2014 - Apr 2017Helsinki, FinlandThe Services Availability Manager (SAM) position is a client-facing, critical leadership role whose primary responsibility is to protect client system availability through an integrated incident, problem, and change management.SAMs are responsible and accountable for Incident/Problem and Change management, Major Incident Management, and the proactive review of the client environment. The SAM is responsible for communication across matrixed teams, as well as the Account Team and Client.Improved the usability of IT services on-prem environments. Main responsible for incident management and availability KPIs for customers with multi-vendors supply-chains. Part of 24/7 second line support team for Major incidents. Achievements: created and productized customer faced service for servers, middleware and capacity orders
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Service Delivery ManagerIbm Dec 2008 - Dec 2014FinlandProvided IT infrastructure services for customer developing common information systems required for pension insurance on public and private sectors with responsibilities related to Application Deployment, Environmental Maintenance, Helpdesk, and Local Support Services
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It SpecialistIbm Aug 2004 - Dec 2008Helsinki Area, FinlandWeb hosting team-leader of the team of five-person. Tasks are application deployment, testing, and production environment support. Achievement: Network-level monitoring system implementation.
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System SpecialistMeridea Financial Software Apr 2003 - Aug 2004FinlandMeridea Financial Software Ltd. (2001-2007) provided customer interaction management solutions for financial institutes worldwide by multiple channels. This banking service included browser-based solutions for mobile and desktop devices, including SMS/MMS services and Java applications for more advanced mobile phones.Product development and test environment maintenance and application installations as a member of the DevOps teamAchievements: Automation of product development and test environment installations -
Test EngineerMeridea Financial Software Jan 2003 - Apr 2003Helsinki, Finland- Performance Testing creation and execution- Environment installation (J2EE)
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Team Leader, ApplicationsOpenmobile Asia Pacific Pte Ltd. Dec 2001 - Aug 2002Singapore- Applications Technical Design- Functional and Technical Testing
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Teamleader, Testing And Technical Support TeamOpenmobile Finland Ltd. Oct 2000 - Dec 2001Helsinki Metropolitan AreaMy task:- Technical Solution Design- Internal technical support (Linux, Network)- Technical Project Manager in Roll-Out projects
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ProgrammerZtango.Com Ltd. Jun 1998 - Jan 2000Finland- Customer Support- Testing and programing- Network Administration (Windows NT, MS Exchange, Sun Solaris)- Customer Training -
Project WorkerHamk Häme University Of Applied Sciences Jan 1998 - Jun 1998- Research of recruit service presentation for students- Application functional, technical design and prototyping
Ilja Barinov Skills
Ilja Barinov Education Details
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Cyber Security -
Information Systems Management (Ism) -
Business Information Technology
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Computer Science
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The Finnish Institute For Enterprise ManagementBusiness Administration And Management, General
Frequently Asked Questions about Ilja Barinov
What company does Ilja Barinov work for?
Ilja Barinov works for Fiskars Group
What is Ilja Barinov's role at the current company?
Ilja Barinov's current role is IT Service Manager | Cloud Operations | Driving Azure Adoption.
What is Ilja Barinov's email address?
Ilja Barinov's email address is iljab@iki.fi
What schools did Ilja Barinov attend?
Ilja Barinov attended Turku University Of Applied Sciences, Haaga-Helia University Of Applied Sciences, Haaga-Helia University Of Applied Sciences, Hamk Häme University Of Applied Sciences, The Finnish Institute For Enterprise Management.
What are some of Ilja Barinov's interests?
Ilja Barinov has interest in Science And Technology, Children, Environment, Health.
What skills is Ilja Barinov known for?
Ilja Barinov has skills like It Service Management, Service Delivery, Outsourcing, Itil, Software Project Management, Project Delivery, It Management, Networking, It Outsourcing, Testing, Service Management, Software Development.
Who are Ilja Barinov's colleagues?
Ilja Barinov's colleagues are Laura Duijsens, 洪进保, Aino Sulonen, Monika Janhunen, Jordon House, Niina Aalto, Margot Lebansky.
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