Product and Customer Service specialist with over 10 years of experience in Tourism, Education and International Study Travel. Having started my professional career in Japan, I was able to experience the Japanese culture of "Omotenashi", based on hospitality and respect for the clients. With that in mind, I have always placed a high value on the quality of processes and results, relying on analytical skills and attention to detail. I have thus developed a consultative approach to client service, also focused on training (Onboarding), aiming to provide the best possible experience to the clients and therefore their highest possible satisfaction. As liaison between clients and service providers (educational institutions) at Experimento, I was part of the team that was awarded for 5 years in a row the Star Awards of best LATAM agency by Student Travel Magazine, the main awards in the international study travel industry, voted by the providers.Passionate about travel, languages and food, I am always keen to learn and share different cultures.