Directly reporting to General Manager about Sales&Service Departments activities and performance. Preparing of monthly service reports.Preparing a monthly income statement with a Finance Manager (Profit&Loss) and reporting to the CFO.Cooperation with Technical Services Department for improving customer satisfaction.Providing communication between the customers and the company.Following up on feedback from customer.Dealing with customers' demands & complaints.Building customer loyalty.Maintaining rental billing, providing vehicles to keep billing up-to-date, and ensuring timely payment of invoices. Purchasing automobile accessories from the suppliers, negotiating the prices and tracking orders.