Ilkin Rustamov personal email
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Highly organized professional with 14 years of work experience in corporate relationships, maintaining close affiliations with clientele base delivering engaging service, and ensuring of ultimate satisfaction of end clients and all stakeholders of the business. Consistent team player and determined personality in carrying out the assigned tasks until the finest delivery with fulfillment. Experienced in applied knowledge of managing facilities, schedules, and task forces. Possesses abilities to balance priorities, meet tight deadlines operational under pressure, and work with diverse stakeholders to produce superior quality results. A self-starter, dedicated to my professional development and career growth.Areas of expertise:- Developing and implementing commercial strategies according to company objectives aiming to accelerate growth- Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)- Understanding the requirements of existing customers to ensure their needs are being met- Monitoring performance of commercial activities using key metrics and preparing reports for senior management- Managing, coordinating, and training diverse teams such as marketing, sales, and customer service- Establishing and managing long-term relationships with stakeholders- Managing and tracking expenditures, financial goals, and budgets- PR and media communication
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FounderIlkinpro HospitalityAzerbaijan -
General ManagerMaajid Hotel Dec 2024 - PresentGuba, Quba - Khachmaz, Azerbaijan -
General ManagerMona Hotel & Cottages Jun 2024 - Dec 2024Lankaran, Lankaran-Astara, AzerbaijanAs the General Manager of Mona Hotel & Cottages, I am responsible for overseeing all aspects of our operations, ensuring exceptional guest experiences and operational excellence. My role involves strategic planning, team leadership, and financial management to maintain the highest standards of service. -
Director Of Sales And MarketingMacara Hotel Mar 2022 - Jun 2024Baku, Baku Ekonomic Zone, Azerbaijan- Develop and Implement Sales and Marketing Strategies: Crafted and executed comprehensive sales and marketing plans to drive revenue growth and enhance brand visibility.- Lead and Manage Sales Team: Supervised and motivated a team of sales professionals, ensuring they met and exceeded sales targets while maintaining high standards of customer service.- Coordinate Reservations and Booking Processes: Oversaw all aspects of the reservations department, ensuring efficient and accurate booking processes to maximize occupancy rates.- Enhance Guest Experience: Developed and implemented initiatives to improve guest satisfaction, resulting in increased repeat business and positive reviews.- Foster Strategic Partnerships: Built and maintained strong relationships with travel agencies, corporate clients, and other key stakeholders to drive business growth and secure long-term partnerships. -
Commercial DirectorCourtyard By Marriott Jan 2021 - Jan 2022Baku, AzerbaijanDevelop and execute the hotel's sales and marketing plan to achieve revenue targets and maximize profitability.Identify market trends and opportunities, and implement strategies to stay ahead of the competition.Manage the Sales and Marketing team, providing leadership, guidance, and support to achieve departmental goals.Build and maintain strong relationships with key corporate clients, travel agencies, and partners.Oversee revenue management activities to optimize pricing, inventory, and distribution channels.Monitor and report on sales performance, market trends, and guest satisfaction metrics.Collaborate with the General Manager and other department heads to ensure alignment with the overall hotel strategy.Participate in industry events and networking opportunities to promote the hotel and expand its market presence. -
Director Of Sales And MarketingSerena Hotels Jan 2019 - Aug 2020Dushanbe, Tajikistan• Responsible for overseeing the sales and marketing efforts of the hotel. This includes developing and implementing strategies to increase customer satisfaction, growing the hotel's market share, and creating and executing promotional campaigns.• I was in charge of developing and maintaining relationships with key clients and stakeholders, as well as working with other departments to ensure that the hotel is providing the best possible services and amenities to its guests.• Researching and analyzing market trends, creating and managing budgets. -
Director Of Sales And MarketingPmd Hospitality Oct 2015 - Jan 2019Baku, Azerbaijan• Developing strategies to increase sales and revenue, as well as managing the marketing budget.• Creating and implementing marketing campaigns, and working with other departments to ensure that the hotel is properly promoted.• Monitoring the competition and staying up to date on travel industry trends.PMD Hospitality is one of the largest hospitality investment groups of companies in Azerbaijan that owns and manages several hotel properties.Being Director of Sales and Marketing at PMD Group, I've established and led Sales and Marketing Divisions of 3 different luxury hotel properties (owned by PMD Group) during 3 and half years of employment:SHAMAKHI PALACE SHARADIL HOTELQALAALTI HOTEL & SPAEXCELSIOR HOTEL & SPA BAKU -
Cluster Sales ManagerRixos Hotels Jan 2014 - Oct 2015Baku, AzerbaijanRixos is a Turkish brand of luxury hotels and resorts operating 28 hotels in 7 countries. Rixos was represented by 3 hotels in Azerbaijan in the 2014-2015 years. Being Cluster Sales Manager based in the Sales Headquarters in Baku, I was overlooking the sales operations of 3 different Rixos hotel properties:Samaxi Palace Platinum Hotel by RixosRixos Quba HotelNaftalan Qashalti Hotel by Rixos -
Catering And Conference Services CoordinatorFairmont Baku, Azerbaijan Jan 2012 - Jan 2014Azerbaijan, Baku• Responsible for managing and coordinating the catering and conference sales operations. This includes working with clients to determine their needs and preferences, creating proposals and contracts, and overseeing the planning and execution of events.• Also working with other departments in the hotel to ensure that all services are provided to the brand's standards and that all client expectations are met. -
Administrative AssistantAmcham Azerbaijan Aug 2011 - Jan 2012Baku, Azerbaijan• Providing first-class administration support, tracking membership information, and maintaining the database of member companies.• Responding to general membership inquiries, distributing information to, and gathering information from, members and prospective members.• Assisting in membership-related activities, functions, and events. -
Research AssistantEbizguides Mar 2009 - May 2009Baku, Azerbaijan• eBizGuides is an international business intelligence agency focused on publishing investor guides for different countries. I've been assisting research experts with administrative tasks and appointing interviews with industry professionals. -
Guest Relations AgentAldemar Hotels & Spa Jun 2008 - Oct 2008Rhodes Island, Greece• Welcoming guests in a friendly and professional way• Addressing and escalating customer complaints• Providing information about facilities, programs, and other hotel services -
Community Service ProjectsNational Honor Society Nov 2005 - May 2006Rochester, Washington, United States• As an exchange student and member of the society, I was involved in community service projects in the Rochester area, WA.
Ilkin Rustamov Skills
Ilkin Rustamov Education Details
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Tourism And Leisure Management -
Business Management
Frequently Asked Questions about Ilkin Rustamov
What company does Ilkin Rustamov work for?
Ilkin Rustamov works for Ilkinpro Hospitality
What is Ilkin Rustamov's role at the current company?
Ilkin Rustamov's current role is Founder.
What is Ilkin Rustamov's email address?
Ilkin Rustamov's email address is ru****@****hoo.com
What schools did Ilkin Rustamov attend?
Ilkin Rustamov attended Imc University Of Applied Sciences Krems, Alexander Technological Educational Institute Of Thessaloniki, Rochester High School.
What skills is Ilkin Rustamov known for?
Ilkin Rustamov has skills like Tourism, Social Media, Yield Management, Hotel Booking, Reservations, Meeting Planning, Restaurant Management, Event Planning, Russian, Lodging, Food And Beverage, Hard Worker.
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ilkin rustamov
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