Illiana Natale Email & Phone Number

Elmwood Park, Nj, Us

Montvale, New Jersey, United States

Hackensack, New Jersey, United States

• Assisted in the recruitment process of obtaining qualified individuals for numerous market research studies using excel spreadsheets and Research Tracker II (the company database).• Responsible for entering, updating, and removing respondent data within the Research Tracker II database.• Use Microsoft Excel to upload and update spreadsheets for upcoming research projects.• Engage in client accommodation for companies that sponsor research projects through AIM while re-screening respondents and confirming scheduled studies.• Assist in the preparation of research projects by acquiring materials and setting up client lounges and respondent rooms.• Entrusted with respondent compensation upon the completion of their research participation and recording each session.

• Complete clerical duties to assist insurance agents such as filing, answering phone calls, and scheduling appointments.

• Entrusted with managerial responsibilities including training employees, opening and closing storefront, and organizing weekly schedules for storefront employees.• Coordinate tasks amongst a group of team members such as taking orders, completing customer orders, and tending to customers in-person as well as over phone conversations while keeping coworkers on task.• Promote customer service to existing and prospective customers such as greeting customers upon entry, taking orders, collecting payments, and answering customer inquiries.

• Encouraged students in different subject matters; monitored student progress to help acquire greater knowledge in courses.• Tutored middle school students and high school students in and out of district in different subject areas.