Illy Hughes Email & Phone Number

Farnham, Gb

Guildford, England, United Kingdom

Working with Client Service Executives to provide support to fee earners wherever possible. I work to keep files running smoothly by keeping teams updated on the status of tasks, offering assistance with court bundles, invoicing and business development and performing ad hoc duties such as photocopying, printing, binding and filing.

Guildford, England, United Kingdom

I worked with the Chief Commercial Officer to help increase awareness, amongst prospects and clients, of the service and solutions we offered.I worked to ensure the smooth execution of all internal and external marketing activities such as mailings and newsletters, rolling out internal initiatives and ensuring consistency of all communications for the business.

Guildford, England, United Kingdom

My role in the client services team included basic administration such as scanning and uploading documents, dealing with incoming and out-going post and filing of documents. I was the first point of telephone contact for all current and potential clients, referrers and other solicitors. I was responsible for interacting with and supporting the legal team everyday. I handled files whilst they were in the on-boarding stage ensuring that all of the correct paperwork was filled out and verifying clients' ID in preparation for formal instruction.

Camberley, England, United Kingdom

In my time as Team Leader at The Body Shop, I supported the store management team in driving sales and profit within the store through the supervision and coaching of customer consultants together with and in the absence of store management, demonstrating that as an individual and as a team member, I consistently delivered an exceptional customer experience whilst ensuring adherence to company procedures & policies in relation to protection of the brand and company assets and upheld the values and vision of The Body Shop

Camberley, England, United Kingdom

I supported the store team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. I demonstrated and upheld the values and vision of the company whilst ensuring adherence to company procedures & policies.