- Provided consultation and assistance for over 5+ clients to generate creative marketing concept and content, achieving frequently 5/5 satisfaction rating- Analysed clients’ operational and financial data and wrote 300 pages of compelling and concise annual or sustainability report, with average receiving gold or silver award- Performed extensive research on market and brand insights to conceptualise creative marketing copy for sales- Performed fact-checking, grammar and data visualisation editing with end-user in mind, achieving 98% of accuracy and credibility- Instrumental in increasing team’s productivity for over 10% and saving data checking process over 10 hours weekly by creating excel sheet that can perform calculation and automation to process large data

- Successfully drafted and wrote weekly content on social issue for instagram and website, with average engagement rate of 3.5%- Instrumental in processing data from KOL to create special event campaign content and increasing 5% followers and brand awareness- Analysed audience data, including newest tren, to generate engaging and relatable content