As a Home Solution Advisor at Best Buy Canada, I educate and guide customers on the features and benefits of products, ensuring informed decision-making. I also promote and sell Best Buy Membership, Extended Warranty, and Protection plans, enhancing customer loyalty and engagement. In addition, I conduct personalized in-home consultations to better understand customer needs and preferences, and collaborate closely with them to propose tailored solutions, including recommending Geek Squad services.I am currently pursuing a Master of Science degree in Computational Science at Laurentian University, where I am learning advanced skills and techniques in Artificial Intelligence, Machine Learning, and Data Science. I have a strong background in Computer Science, having graduated with a Bachelor of Science degree from North South University in 2022. I am also a proficient iOS Developer, having designed and built applications for the iOS platform using various programming languages, such as C, C++, Javascript, Python, SQL, and Swift. I have worked as an iOS Developer at Rokkhi IT Solutions Limited for two years, where I helped to maintain code quality, organization, and automatization. I am passionate about creating innovative and user-friendly solutions that solve real-world problems and enhance customer satisfaction.
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Geek Squad AgentGeek SquadCanada -
Brand AmbassadorRoyal Canin Aug 2024 - PresentSudbury, Ontario, Canada -
Home Solution AdvisorBest Buy Canada Sep 2023 - PresentGreater Sudbury, Ontario, Canada1. Educated and guided customers on the features and benefits ofproducts, ensuring informed decision-making.2. Promoted and sold Best Buy Membership, enhancing customerloyalty and engagement.3. Successfully marketed and sold Best Buy's Extended Warrantyand Best Buy Protection (BBP) plans, ensuring customers' long-term product security and satisfaction.4. Conducted personalized in-home consultations to betterunderstand customer needs and preferences.5. Collaborated closely with customers to ascertain theirrequirements and proposed tailored solutions, includingrecommending Geek Squad services. -
General ManagerNahida And Brothers May 2021 - Jan 2024Chattogram, Bangladesh
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Ios DeveloperRokkhi It Solutions Limited Apr 2019 - Aug 2021Dhaka, BangladeshDesigned and build applications for the iOS platformHelped to maintain code quality, organization, and automatizationModified existing software to correct errors, adapt to new hardware or upgrade interfaces.
Md Shafiqul I. Skills
Md Shafiqul I. Education Details
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Computational Science -
Computer Science
Frequently Asked Questions about Md Shafiqul I.
What company does Md Shafiqul I. work for?
Md Shafiqul I. works for Geek Squad
What is Md Shafiqul I.'s role at the current company?
Md Shafiqul I.'s current role is Geek Squad Agent.
What schools did Md Shafiqul I. attend?
Md Shafiqul I. attended Laurentian University/université Laurentienne, North South University.
What skills is Md Shafiqul I. known for?
Md Shafiqul I. has skills like Java, Discrete Mathematics, C, Html5, Html, Cascading Style Sheets.
Who are Md Shafiqul I.'s colleagues?
Md Shafiqul I.'s colleagues are Saniya Smith, Ethan Pham, Kian Cato, Justin Gelinas, Kristopher Brown-Gray, Ruben Correa, Nicole Mejia.
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