Ilona Nelson Email & Phone Number

Mutual Funds are offered through Investia Financial Services Inc.

Vernon, British Columbia, Canada

Vernon, British Columbia, Canada

Vernon, British Columbia, Canada

Vernon, British Columbia, Canada

Building social communities (on and offline) and offering support to our customers in these areas.Research and generating content as well as updating websites, graphic design, media relations, event coordination and general marketing.

Vernon, Bc

Supervise and mentor team members to ensure the Info Centre operations are up to Provincial standards.Promote the community, region and province by offering multiple activity options that enhance and extend visitor stays and encourage return visitsUpdate Tourism Vernon website and various social media applications e.g.:Facebook, twitter, Pinterest, Instagram, TripAdvisorImprove the level and quality of service provided to visitors through team member training, support and updating resource materialsPerform multiple administrative functions including typing documents, creating invoices, assisting with a variety of tourism & marketing related projects as assignedInform stakeholders weekly with upcoming eventsOrientate new staff regarding introduction to sponsor organization, office orientation and proceduresAssist in updating and improving the departments procedures

Golden, Bc

Develop, implement and evaluate policies and procedures for the operationof the front desk department• Monitor revenues and expenses• Negotiate with clients for the use of facilities for conventions, banquets,receptions and other functions• Recruit and supervise staff, oversee training• Resolve customer complaints.• Compile and check daily record sheets, guest accounts, receipts andvouchers using computerized or manual systems• Maintain an inventory of vacancies, Reservations and room assignments• Register arriving guests and assign rooms• Placing orders for materials and supplies

Brussels Area, Belgium

Preparations before implementing Development Cycles as a new method toevaluate employees:• Select a list of evaluators within the management team through meetingswith managers• Analyze existing job descriptions and develop new ones• Create standard template files that will be used in the different phases of the“developing circles”• Develop and implement “Development Cycles” as a method to monitor andevaluate• Create and implement a communication plan towards management• Create and implement a communication plan towards employees

Ghent, Belgium

ADMINISTRATIVE SUPPORT FOR THE FUNCTION OF TOURISM (Ghent, Belgium)Data entry• Order and deliver brochures to the Visitor centre• Inventory of brochures• Filing documents• Photocopy documents