Ilona Nowak Nagy Email and Phone Number

• Coding and reconciling transactions for client accounts• Regularly reviewing workflows and recommending technology solutions to improve efficiencies for my clients and internal practices• Assisting with setup and on-boarding of new clients• Analyzing client’s financial data for accuracy on a timely basis• Ensuring that the company is meeting and exceeding the expectations of all clients

Preparing and maintaining of accounting schedules to support general ledger to ensure accurate accounting. Ensuring each account is posted correctly and necessary adjustments are properly made. Performing account analysis to confirm accounts are accurately recorded.Preparing and analyzing budgets; and perform general bookkeeping. Reviewing discrepancies that arise in comparing actual results to budget.Preparing monthly billing for Day Care and Before/After Care programs. Following up to ensure full collection and investigates discrepancies among billing, cash receipts, billing adjustments and open accounts receivable balances.Preparing journal entries and monthly reconciliations supporting program billing and accounts receivable.Assisting Accounting Analyst as needed in the areas of monthly financial statement closings, periodic billing and financial analysis.

Assisting the Tax Accountant in the filing of individual (1040) and business tax returns (1120, 1120s, 1165) Preparation of client’s financial statements, as well as bookkeeping and payrollAssist with the collection and filing of client informationAppointment setting for Client / Accountant phone meetingsResearch and follow-up on all related tax questions.

Professionally handling client complaints and ensuring that issues are resolved both promptly and thoroughly.Maintaining a positive and friendly attitude when interacting with all customers and co-workers.Providing necessary follow up with clients, sales agents, and accountants.Taking ownership of customer complaints.Researching billing issues.Resolving clients’ service or billing complaints by adjusting payments or providing refunds.Monitoring and alerting manager to social media reviews.Providing feedback and recommendations for Client Retention process improvements.Utilizing Salesforce.com to communicate, monitor, resolve, and researchUtilize decision-making, negotiation, and listening skills to effectively develop strategies for problem resolution

Answering phones and assisting new and existing customers, taking orders.Preparing payroll.A/P, A/R, Collection – handling all cash, checks and credit cards payments.Preparing financial reports,Accounts reconciliations,Ordering supplies,HR, Training new employees.Transferring inventory between warehouses.Scheduling pick-ups and shipments, accepting deliveries.

Answering phones and assisting new and existing customers, taking orders.Ordering supplies,HR, Training new employees.Scheduling pick-ups and shipments, accepting deliveries.

Answering phones and assisting new and existing customers,Helping with scheduling services, accepting deliveriesPreparing and processing payroll.A/P, A/R - handling all cash, checks and credit cards payments.Paying Invoices and ordering supplies,Preparing financial reports,Updating information in Access.

Answering phones and assisting new and existing customers.Prepare and review expenses, payroll entries, invoices and other accounting documents.Schedule appointments, prepare meetings, accepting deliveries, updating inventoryUpdated computer reports to monitor the activity in sale and service,Ordering office supplies and purchase of necessary materials.

Renew policies for landlord, tenant and commercial properties,Prepare, updated and send out policy documentation,Setting up direct debit payments,Assisted and advised customers,Trained new employees.

Worked as a front desk assistant,Preparing meetings,Assisted customers,Accepting new orders and preparing them to be shipped out,Update daily sale,Assisted with purchase of necessary materials.

Selling coats and jackets,Making inventory,Accepting deliveries,Updated computer reports to monitor the activity in sale and service.

Assisted broker,Schedule appointments,Showing the apartments,Posting advertisements on the internet.