Ilona Tkachenko Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Terminal 1, Dublin Airport

Being part of a team of professional security minded individuals, who work together to protect International Civil Aviation. A professional and confident communicator who respects every passenger as an individual. Working with management and staff to create a safe travel experience for all our customers. Operating in an environment that acknowledges continuous improvement in order to keep in touch with real time developments.Inspection and screening of passengers, staff, contractors… Show more Being part of a team of professional security minded individuals, who work together to protect International Civil Aviation. A professional and confident communicator who respects every passenger as an individual. Working with management and staff to create a safe travel experience for all our customers. Operating in an environment that acknowledges continuous improvement in order to keep in touch with real time developments.Inspection and screening of passengers, staff, contractors, visitors and baggage to international standards as defined by ICAO and ECAC;Assisting passengers, staff, contractors and other visitors with the screening process by providing information on regulatory requirements;Escalation of any security screening issues that arise to the security screening team lead;Monitoring general compliance with fire, health and safety requirements, ensuring any fire, health and safety issues within Dublin Airport are immediately reported and addressed;Monitoring general terminal operations and ensuring of any operational issues/faults are immediately reported and resolved. Show less

Dublin Airport

Supportive role in professional and challenging office environment. Strong competency in clerical duties such as filing, typing, answering phone calls, and dealing with public. Assisting in developing and implementing projects and events for the department. Demonstrated the willingness to do whatever is needed to complete tasks given. Managing diaries, booking and rescheduling appointments;Providing a secretarial function, including typing correspondence, organising meetings, minute… Show more Supportive role in professional and challenging office environment. Strong competency in clerical duties such as filing, typing, answering phone calls, and dealing with public. Assisting in developing and implementing projects and events for the department. Demonstrated the willingness to do whatever is needed to complete tasks given. Managing diaries, booking and rescheduling appointments;Providing a secretarial function, including typing correspondence, organising meetings, minute taking and document preparation;Processing Sick Certs and other absences of Dublin Airport Authority’s employees;Creation and reconciliation of crew-sheets for various departments;Organising refresher trainings;Managing absence reports, including creating, updating and archiving files;Various entries to clockwise to record and accurately update critical data;Advanced plan creation for security departments;Responding promptly to counter, phone and email queries;Checking stationery stock levels against staff requests and needs, ordering new supplies as necessary;Various projects around airport security systems. Show less

Charged with monitoring the progress of projects and ensuring the highest quality standards and compliance with contractual obligations. Responsible for producing contractual documentation and implementing effective project management processes, tools and reporting mechanisms.Project Managing projects under the Security PMO - project portfolio using a recognised project life cycle methodology, Initiation, Procurement, Design, Implementation & Closure;Developing and implementing… Show more Charged with monitoring the progress of projects and ensuring the highest quality standards and compliance with contractual obligations. Responsible for producing contractual documentation and implementing effective project management processes, tools and reporting mechanisms.Project Managing projects under the Security PMO - project portfolio using a recognised project life cycle methodology, Initiation, Procurement, Design, Implementation & Closure;Developing and implementing process change and improvement programme across Airport Security department, including the planning and delivery of the projects;Supporting the senior leadership team through many steps of the growth and development of projects and proving myself in a leadership role;Specialist areas are People & Process, utilizing best practice employee engagement & involvement to ensure on-boarding, enable change and achieve success. Show less

Dublin

Co Dublin

Filing and updating records of company’s business activities; Managing business correspondence; Research and analyze data; Planning travel itineraries and arranging accomodation for meetings; Produce various business correspondence documents;Keeping minutes of Board and General Meetings;Maintaining the company registers;Filing documents with the Registrar of Companies within the specified time frame;Communicating with the members of the company;

Terminal 1, Dublin Airport

Co-ordination and delivery of security within a dynamic, live operation, providing tactical management and response on a 24/7 shift basis. Ensuring compliance with safety, security and service standards whilst endeavoring to provide a quality passenger experience environment is of upmost importance. Providing support to the supervisors to carry out the daily duties;Assist the supervisors in ensuring that all screening areas are organised efficiently and professionally;Promoting,… Show more Co-ordination and delivery of security within a dynamic, live operation, providing tactical management and response on a 24/7 shift basis. Ensuring compliance with safety, security and service standards whilst endeavoring to provide a quality passenger experience environment is of upmost importance. Providing support to the supervisors to carry out the daily duties;Assist the supervisors in ensuring that all screening areas are organised efficiently and professionally;Promoting, preserving and delivering a feeling of security and safety while providing a quality service to Dublin Airport’s customers and stakeholders;Active involvement in managing Security operations;Supporting ASU staff members in delivering a professional and courteous service to customers and stakeholders. Show less

County Dublin, Ireland

Implementation of key policies and driving effective operational compliance with industry regulations to orchestrating compliance audits and generating detailed reports. Part of my other duties as Airport Security Compliance Coach was to perform airport security performance assessment and risk prediction.Driving and promoting a culture of compliance within the company;Working to ensure effective communications with local and foreign regulators and legal bodies;Implementing… Show more Implementation of key policies and driving effective operational compliance with industry regulations to orchestrating compliance audits and generating detailed reports. Part of my other duties as Airport Security Compliance Coach was to perform airport security performance assessment and risk prediction.Driving and promoting a culture of compliance within the company;Working to ensure effective communications with local and foreign regulators and legal bodies;Implementing policies and procedures to ensure that business activities are conducted in compliance with both European and National regulations;Challenging existing practices and procedures and making recommendations in accordance with industry best practice;Assisting with the preparation of compliance documentation for statutory, legal and regulatory purposes;Working closely with the other members of the Compliance team, and providing mentoring and training to colleagues across the business;Working in partnership with other stakeholders in the business, to ensure full adherence with daa’s compliance policies and procedures. Show less

Terminal 1, Dublin Airport

Greeting and checking passenger documentation;Checking passengers in using a computer based system, issuing boarding passes and baggage labels;Processing passengers at the boarding gate;Applying Civil Aviation Authority’s regulations;Adhere and apply strict security and safety regulations in compliance with ICAO, ECAC and National;Effectively assist passengers with their experience travelling through the airport;Working in and dealing with pressurised… Show more Greeting and checking passenger documentation;Checking passengers in using a computer based system, issuing boarding passes and baggage labels;Processing passengers at the boarding gate;Applying Civil Aviation Authority’s regulations;Adhere and apply strict security and safety regulations in compliance with ICAO, ECAC and National;Effectively assist passengers with their experience travelling through the airport;Working in and dealing with pressurised situations;Working to tight deadlines. Show less

Swords, Co Dublin

Participating in the day-to-day running of the shop;Receiving deliveries, unpacking and re-shelving or storing stock;Monitoring stock on shelves, filling to the required standard and assisting with stock counts;Being vigilant at all times;Ensuring that all products and displays are maintained to the highest standards of customer satisfaction and legal requirements;Assisting customers in locating desired shop items;Informing customers of shop promotions to encourage… Show more Participating in the day-to-day running of the shop;Receiving deliveries, unpacking and re-shelving or storing stock;Monitoring stock on shelves, filling to the required standard and assisting with stock counts;Being vigilant at all times;Ensuring that all products and displays are maintained to the highest standards of customer satisfaction and legal requirements;Assisting customers in locating desired shop items;Informing customers of shop promotions to encourage purchases;Performing regular price audits to identify and correct price discrepancies;Addressing and resolving customers complaints in a professional manner;Processing customer payments;Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed;All other appropriate duties as and when required by the Shop Supervisor. Show less

Frankfurt Hahn, Germany

Taking part in pre-flight briefings about the flight, the passengers and the schedule;Performing pre-flight checks to ensure that security equipment is working properly and that the plane is stocked with enough food for the flight;Greeting passengers as they board and directing them to their seats;Making sure that passengers are aware of safety procedures and demonstrating how to use emergency equipment;Ensuring that hand-luggage is securely stowed;Making announcements… Show more Taking part in pre-flight briefings about the flight, the passengers and the schedule;Performing pre-flight checks to ensure that security equipment is working properly and that the plane is stocked with enough food for the flight;Greeting passengers as they board and directing them to their seats;Making sure that passengers are aware of safety procedures and demonstrating how to use emergency equipment;Ensuring that hand-luggage is securely stowed;Making announcements on behalf of the captain;Serving food and drink;Selling duty-free items;Performing first aid if necessary;Ensuring that passengers follow safety procedures in an emergency;Making sure that passengers leave the plane safely;Completing flight reports after the journey. Show less

Jelgava, Latvia

As a manager assistant on projects involving outdoor concerts responsibilities included were to see the organization as a whole, and learn how each department contributes to other departments and to the whole;To take a strategic view for emerging trends that may affect our industry or the general business climate, and determining how they can affect our company;Responsibility for the work performance of other organizational members where I had formal authority to use organizational… Show more As a manager assistant on projects involving outdoor concerts responsibilities included were to see the organization as a whole, and learn how each department contributes to other departments and to the whole;To take a strategic view for emerging trends that may affect our industry or the general business climate, and determining how they can affect our company;Responsibility for the work performance of other organizational members where I had formal authority to use organizational resources and to make decisions;An accurate estimate of time and effort required to complete a task;Identify required resources as in how many staff we will need for every operation: bar staff, bouncers, car - park staff and so on;Main responsibilities were carrying out the goals set by top management;Because I was more involved in the day-to-day workings of a company, I could provide valuable information to top managers to help improve the organization's bottom line and also communicate upward, by offering suggestions and feedback to top managers;Be able to develop schedules and timetables with clear, specific milestones and deadlines to run operations efficiently. Show less

Network+ N10-008, Information Technology

The CompTIA Network+ certification is an internationally recognised industry-standard qualification for IT and networking technicians..

Master Of Science (Msc), Business And Management

Honours Degree, Business Studies In Hr

Hospitality Services

Accounting