Ilona Van Der Laan Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

I lead transformative initiatives to drive the company's digital evolution towards a Direct-to-Consumer (DTC) mindset:Through strategic blueprinting and stakeholder management, I lead seamless transitions that have resulted in YoY triple-digit growth in Top Line revenue across Europe's leading marketplace platforms Like Zalando, About You, ASOS, VeePee and Integrators like Tradebyte.Managing a team of 3 direct reports.I oversee the acquisition and onboarding of partners and integrators ensuring smooth integration and operational efficiency.Strategically aligning our Partner Program business model with our internal operational processes, minimizing overhead costs and maximize revenue.

Hoofddorp

Led a team to establish new sales channel and business unit, enhancing operational efficiency and driving year-over-year double-digit growth:Grew the business to 45% market share of total global eCommerce business.Developed and implemented a global blueprint and strategy for Marketplaces.Driving digital growth and expansion initiatives.Managed global eCommerce projects including Data Management Platforms (DMP), Localization, Cross-Border expansion, Payments and Carrier setups, and Order Management systems.

Amsterdam

Led a team responsible for achieving top and bottom-line results across 18 strategic Partner. This included developing robust partnerships with key stakeholders and Partners like Zalando, About You, VeePee, JDSports, Otto, Next, Spartoo, integrators and middleware providers.Delivered over €100 million in direct digital sales, consistently acquiring new Partners and improving profi tability year over year:Led team of 7 in implementing process improvements and automation, facilitating scalable operations with flat overhead costs.Excelled in driving sustainable growth through seasonal processes optimization.Proficient in optimizing supply chains, managing KPIs, and leveraging data for strategic planning and actionable insights in eCommerce and digital sales.

Amsterdam Area, Netherlands

Professional Summary:Dynamic professional dedicated to driving business growth within strategic merchant partnerships. Proactively identify and quantify opportunities through consultative client relationships, enhancing conversion rates, profitability, and sales volume. Act as a strategic advisor on e-Commerce and payment challenges, ensuring seamless post-sales implementation.Key Achievements:Successfully managed strategic and large accounts with a portfolio value of 1.1 Billion.Created and implemented a global relationship management strategy, fostering cohesive partnerships.Developed and maintained close working relationships with clients and their management teams, facilitating formal review meetings and site visits.Monitored relationship performance throughout their lifecycle, initiating new commercial agreements and generating additional revenue for the business.

Amsterdam

Amsterdam

Amsterdam Area, Netherlands

Professional Summary:Strategic collaborator with e-Commerce and Digital Content industry leaders, offering consultative services to optimize business operations. Specialist in implementing diverse acquiring channels, resolving payment and fraud challenges, and maximize transaction success rates to drive global growth.Key Achievements:Managed end-to-end payments services for Digital merchants across EMEA, encompassing payment processing, credit card acquiring, gateway services, risk management, alternative payments, and strategic consultancy.Ensured overall relationship health, driving cross-selling initiatives and fostering merchant advocacy to maximize revenue potential for high-end e-Commerce clients.Successfully negotiated commercial agreements with C-level executives of multinational clients, establishing enduring business partnerships.

Amsterdam Area, Netherlands

Established a Recruitment and Selection firm specializing in Procurement, Supply Chain, Quality, Trading, Commodities, and HRM disciplines.Orchestrated all aspects of startup and Human Resources consulting firm operations, including client development, business development, sales, negotiations, tender negotiations, account management, program development, marketing, planning, policy and procedure development, budgeting, KPIs, and billing.Successfully expanded customer base amid industry decline.Directed marketing campaign, including advertisements and speaking engagements at community events. Designed and created company logo, website, business cards, and corporate paper, establishing a cohesive corporate identity and supporting company direction.Negotiated and implemented all systems and processes setup.

London, United Kingdom

Professional Summary:Took charge of developing the Procurement and Supply Chain department, focusing on new business development and account management. Achieved sales and gross profit targets aligned with organizational goals, facilitated client visits, and pursued business leads. Crafted proposal documents and tenders, identified client needs, and provided actionable feedback. Established and maintained a robust network both internally and externally.Key Responsibilities:Led the development and growth of the Procurement and Supply Chain department.Drove new business development and maintained strong client relationships.Successfully met sales and gross profit targets as per dashboard metrics.Conducted client visits and diligently followed up on business leads.Authored comprehensive proposal documents and tender submissions.Identified client needs and provided strategic feedback for service improvement.Cultivated and leveraged a broad network of contacts within and outside the organization.

Belgium

Branch Manager (Belgium):Led operations of 2 offices in Belgium, overseeing budgeting and action plan development.Directed a team of 6 Recruitment Consultants.Managed New Business Development and Account Management initiatives.Senior Consultant (Belgium):Achieved an 81% increase in market share, sales, and gross contribution for Adecco Personnel Services.Elevated customer satisfaction and loyalty levels.Ensured qualitative and quantitative fulfillment of all HR-related inquiries for clients and candidates.Conducted contract negotiations.Consultant (Belgium):Acquired clients and fostered business relationships.Analyzed specific recruitment needs and crafted job advertisements.Executed recruitment and selection processes, including application processing, interviewing, reference checks, and aptitude testing.Provided advisory services to companies on various recruitment topics, including high-profile and high-potential candidates.