Alicia Campbell Email and Phone Number
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As an experienced HR Technology professional with over two decades of expertise, I’ve successfully designed, implemented, and enhanced HR solutions that empower organizations to attract, develop, and retain top talent. My adaptable skills span various HCM systems, and I thrive on collaborating with business communities and IT teams. I specialize in translating user stories and business requirements into effective system designs. My technical proficiency extends to employee/people management HCM, with a deep understanding of Oracle PeopleSoft Suite. Core HR, Base Benefits/Benefits Administration, Talent Management, Payroll Support, Query/Reporting, and Application Support are my focus areas. Additionally, my product ownership background ensures alignment with business goals and the delivery of maximum value. HRIS/HCM Applications - PeopleSoft v8.8 - v9.2, UKG Pro (formerly Ultipro)Payroll, SAP SuccessFactors, and exposure to WorkDayApplicant Tracking Systems: iCIMS Talent Cloud, Talent Acquisition Management/eRecruiting for PeopleSoft, Silkroad, and TaleoWorkforce Management: KRONOS and Info WorkBrain Reporting/Business Intelligence Tools: PeopleSoft Query and Ultipro Business Intelligence, Cognos, Crystal ReportsData Visualization: Power BI and Tableau Relevant Completed Coursework: 2017-2018 at Strayer University - Introduction to Management Information Systems, and ITIL® Foundation Certification 2013-2016 at University of Phoenix - Database Concepts, Data Organization Architecture, Data Modeling, SQL for Business, Integrated Project Management, Introduction to Operating Systems, and Information Systems FundamentalsCertifications:Certified Scrum Product Owner (CSPO®) | Scrum Alliance | July 2024Product Management Basics | Pendo | July 2024ICIMS Partner Level 1 Certification (Build) | GlobalLogic| 4/2022ICIMS Partner Foundation Certification | GlobalLogic| 4/2022Scrum Certified Master |SCRUMstudy™ | 3/2022Scrum Fundamentals Certification (SFC) |SCRUMstudy™ | 5/2021Six Sigma Yellow Belt Certified (SSYB™) 6sigmastudy/vmedu | 8/2020 Project Management Essentials Certified (PMEC) | Management and Strategy Institute | 8/2020Certificate, PeopleSoft 9.2 Base Benefits and Benefits Administration | Oracle University| 3/2017Advanced Business Analysis | University of Phoenix | 4/2016Lean Six Sigma White Belt Certified (LSSWB™) | Management and Strategy Institute | 8/2015Certificate, Query/Crystal for HRMS Rel 8.8 Ed1 PRV /PeopleSoft | Oracle University | 11/2011 and 7/2013
Globallogic
View- Website:
- globallogic.com
- Employees:
- 34107
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GloballogicPhoenix, Az, Us
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Senior Analyst/Implementation ConsultantGloballogic Apr 2022 - May 2024Santa Clara, Ca, Us✔ Led end-to-end implementation for new and existing Talent Cloud customers, from project kickoff to account transition.✔ Delivered over 45 successful software implementations within 2 years, with some projects completed in as little as 4 weeks, significantly improving client satisfaction and operational efficiency.✔ Drove cross-functional collaboration, reducing project delays and enhancing project efficiency. ✔Executed platform configurations and data migrations, ensuring zero downtime, and enhancing system performance. ✔Hosted weekly iCIMS best practices workshops, assessed customer processes, and recommended optimizations, significantly boosting operational efficiency and reducing implementation time.
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Senior Business Systems Analyst @Discount TireCyan360 Jul 2021 - Mar 2022Naperville, Illinois, Us✔Championed the iCIMS Talent Cloud launch, implementing cost reduction strategies and enhancing hire quality for a more efficient talent acquisition process✔Pioneered planning and design workshops to identify key business needs, enhancing user satisfaction and speeding up feature development.✔Managed platform testing by creating test scripts, tracking defects, and coordinating fixes, resulting in a reduction of customer-reported issues. ✔Validated integration setup thorough testing, boosting efficiency and reducing unplanned downtime. ✔Coordinated status updates, aligned stakeholders, and drove timely project deliveries. -
Business Systems Analyst, Hr Product Owner @ IntuitThe Cydio Group Aug 2020 - Jul 2021San Diego, Ca, Us✔Executed full-scale HCM technology upgrades, significantly reducing HR-related questions and boosting user satisfaction. ✔Reviewed data, created user stories, and aligned requirements, boosting adoption, and reducing development cycles. ✔Performed functional testing and managed User Acceptance Testing (UAT), identifying and resolving defects to improve product reliability and minimize post-launch support requests✔Facilitated workshops to align teams, improving product vision and minimizing errors. -
Data Management Consultant @ Wells FargoTeksystems Jul 2019 - Jul 2020Hanover, Md, Us✔Orchestrated HR data governance, improving accuracy and ensuring reliable HR analytics. ✔Facilitated strategic brainstorming sessions to capture and refine business requirements, significantly improving requirement accuracy and reducing project delays.✔Documented the data collection process and established data dictionaries for HR applications. -
Lead Business System AnalystCity Of Phoenix Mar 2017 - Dec 2018Phoenix, Az, Us✔Administered and maintained PeopleSoft’s Base Benefits and Benefit Administration modules, streamlining processes to reduce manual rework and enhance productivity. ✔Converted stakeholder visions into comprehensive business requirements for the HRIT team, significantly enhancing project delivery speed and system efficiency.✔Authored and supervised UAT with functional users, visibly improving system testing accuracy and expediting the product release cycle.✔Engineered automated reporting processes, reducing manual effort, and ensuring timely delivery of detailed reports. -
Senior Hris AnalystHoward University Jan 2016 - May 2017Washington, Dc, Us✔Configured and enhanced PeopleSoft, resolving core issues and integration failures; improved system stability and reduced downtime, ensuring seamless HR operations.✔Analyzed datasets to drive strategic decisions and boost university revenue. ✔Spearheaded requirements gathering, data analysis, and testing, boosting delivery speed and accuracy.✔Transformed Howard University’s hiring process with cross-company customizations, optimizing recruiting and reducing manual efforts. -
Senior Hris AnalystApollo Education Group Jul 2013 - Dec 2015Phoenix, Az, Us✔Oversaw the configuration and enhancement of PeopleSoft Core HR and Talent Management modules, identifying and reducing errors, significantly increasing user satisfaction✔Championed the HRIS upgrade initiative by evaluating fit/gap between PeopleSoft HCM v9.1 and Workday HCM.✔Key role player in UKG Pro (UltiPro) Payroll conversion.✔Participated in daily Scrum ceremonies and steered initiatives to improve product ownership and agile methods, boosting team efficiency, and achieving sprint goals. ✔Developed a SharePoint-based HR reporting framework, streamlining data collection, and improving accuracy.✔Created visual aids to expedite troubleshooting and enhance performance. -
Senior Analyst, HrisChoice Hotels International May 2011 - Jul 2013North Bethesda, Maryland, Us✔Collaborated with HR teams to meet technology requirements, fostering improved communication across functions and achieving high satisfaction levels with our HR tech solutions.✔Generated on-demand reports for the executive team, offering real-time insights that enhanced strategic planning and boosted operational efficiency. ✔Identified and rectified inaccuracies in HRIS records, resulting in a significant decrease in payroll disputes and an improvement in overall employee satisfaction metrics. ✔Played a key role in the Workday HCM rollout by configuring complex business processes, meticulously mapping data, validating information, and conducting thorough user testing. As a result, HRIS data entry errors decreased significantly. ✔Developed guidebooks and job aids to assist new users with HRIS transactions.✔Maintained HRIS data integrity by conducting regular audits, addressing irregularities, and collaborating with peers to investigate and rectify discrepancies. ✔ Provided end-user support. -
Business AnalystCompugain @ Fannie Mae Aug 2010 - Dec 2010✔ Identified and rectified inaccuracies in HRIS records, resulting in a significant decrease in payroll disputes and an improvement in overall employee satisfaction metrics.✔Led process improvements based on business technology needs. ✔Revamped the teleworker program and created a digital agreement platform for remote employees, resulting in a significant reduction in administrative workload and a substantial increase in project completion rates.✔ Conducted user groups and subject matter expert requirements gathering interviews. ✔ Led the upgrade of PeopleSoft Payroll for North America, incorporating new features. This initiative streamlined payroll workflows and significantly reduced administrative workload.
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Benefits AdministratorKaiser Foundation Health Plan Of The Mid-Atlantic States Sep 2009 - Apr 2010✔Interpreted and advised employees on benefits programs. ✔Entered FMLA and other Leave of Absence requests via KRONOS. ✔Solved enrollment and eligibility issues with external vendors. ✔Delivered the benefits portion of New Employment Orientation for union/nonunion staff.
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Hris Analyst/Hr CoordinatorBet Networks Llc/Viacom Sep 2004 - Oct 2008New York, Us✔Managed HRIS, KRONOS time management, and other HR applications. ✔Served as implementation team member and functional user on PeopleSoft 8.9 conversion ✔Wrote, maintained, and supported a variety of complex and ad-hoc reports. ✔Researched and solved payroll concerns and inaccuracies. ✔Managed benefits accruals and other benefit-related deductions. ✔Led year-end processes to ensure optimal performance of HRIS.✔Managed security roles and permissions within HR systems. ✔Analyzed business processes and made recommendations.✔Independently served as the HRIS manager for a 12-month period. -
Human Resources AssistantDc Government Jan 2004 - Sep 2004Washington, Dc, Us✔Acted as PeopleSoft conversion project team member.✔Processed recurring personnel actions such as appointments, separations, pay changes using an automated HRIS system. ✔Facilitated entrance orientation and assist with the completion of required new hire forms.✔Solved minor employee issues/concerns. -
Hr GeneralistPitney Bowes Management Services Feb 2001 - Oct 2003✔Acted as strategic HR advisor to managers and employees across 26 metropolitan DC accounts, driving process optimizations that increased operational efficiency. ✔Collaborated with account managers on job position restructuring and job description. revisions.✔Shared HR initiatives with specific clients and prospects, supporting account development and resulting in a significant increase in client onboarding and engagement metrics.
Alicia Campbell Skills
Alicia Campbell Education Details
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Strayer UniversityGeneral -
University Of PhoenixInformation Technology
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University Of PhoenixAdvanced Business Analytics
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Oracle UniversityPeoplesoft 9.2 Base Benefits And Benefits Administration
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Oracle UniversityQuery/Crystal For Hrms /Peoplesoft
Frequently Asked Questions about Alicia Campbell
What company does Alicia Campbell work for?
Alicia Campbell works for Globallogic
What is Alicia Campbell's role at the current company?
Alicia Campbell's current role is #I❤️HRTechnology | HRIS Business Systems Analyst/Business Analyst | Certified Scrum Product Owner CSPO® | Six Sigma Yellow Belt Certified | Agile Project Management Certified.
What is Alicia Campbell's email address?
Alicia Campbell's email address is ac****@****ail.com
What is Alicia Campbell's direct phone number?
Alicia Campbell's direct phone number is (202)-806*****
What schools did Alicia Campbell attend?
Alicia Campbell attended Strayer University, University Of Phoenix, University Of Phoenix, Oracle University, Oracle University.
What are some of Alicia Campbell's interests?
Alicia Campbell has interest in Exercise, Sweepstakes, Home Improvement, Reading, Sports, Home Decoration, Photograph, Cooking, Cruises, Electronics.
What skills is Alicia Campbell known for?
Alicia Campbell has skills like Human Resources, Hris, Peoplesoft, Microsoft Excel, Business Analysis, Business Requirements, Analysis, Visio, Access, Staffing Metrics, Benefits Administration, New Hire Orientations.
Who are Alicia Campbell's colleagues?
Alicia Campbell's colleagues are Ayush Joshi, Lipika Das, Vitalii Hrynko, Irtiqa Mir, Anandi Anandi, Sujeet Shrivastava, Smriti Karan.
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