CUSTOMER SUPPORT EXECUTIVE :* Customer oriented, enthusiastic and persistent professional with diversified experience in achieving customer satisfaction as well as meeting or surpassing company's expectations.* Possesing 4 years experience as Customer Support Executive.* Excellent in cultivating and retaining a healthy relation with customers..* Skilled in enhancing the level of customers' satisfaction.* Self-motivator and ability to work in a fast paced work environment* Licensed TeacherCustomer Support Executive / Assistant Accountant / Administrative Assistant : PRESTIGE RENT A CAR DUBAI - July 2014 - PresentDuties & Responsibilities * Responsible for handling customers' queries, feedback, complaints and request.* Attend telephone calls and emphasize on turning every call into sale* Ensure that all requirements are met at service level* Co-ordinate with operations on specification of vehicle and check the for availability of cars * Arrange for pick up and drop delivery* Organize chauffer Driver and Customer* Log-in to Armada for invoicing* Daily checks of upgrades, replacements, breakdowns and NRM [non movement report ]* Extending rental contracts* Educate customers telephonically or face to face on requirements and documentation* Processing Rental and Close Agreement* Preparing and sending Quotation* Preparing for Traffic and Salik Fine Charges* Prepare and complete Daily Business Report* Control Pettycash* Maintaining DBR and organizing daily bankingCall Center Appointment Setter [ Outbound Calls ] - September 2013 - May 2014Business Beanstalk ASNU -: Australian AccountCall Center Hotel & Casino Events Reservation Executive [ Inbound Calls ] - June 2012 - July 2013West Contact Services CAESARS HOTEL RESERVATION - U.S Account Call Center Sales Specialist [ Inbound Sales ] - June 2011 - May 2012Stream Global Services SPRINT MOBILE - U.S Account Administrative Assistant - Toyota Company July2010 - June 2011