Ilse Rutherford Email & Phone Number

Fremantle, Western Australia, Australia

Perth, Western Australia, Australia

Sales & Operations Co-Ordinator Manage international supply chain process. Initiating purchases orders to suppliers in Italy, China and Taiwan. Liaising with freight forwarders to schedule shipments and local delivery of containers or LCL orders to site. Maintain PO data throughout, with supplier acknowledgement, vessel booking details and shipping documents received. Receipt of goods and invoices into SAPB1, ensuring accurate costs of inventory and shipping are recorded. Maintain a high level of sales support to national customer’s and business development managers, through providing quotes, processing sales orders and advising stock availability. Process and invoice of sales orders and inventory transactions, including transfers to/from other sites. Monitor forward and back orders ensuring timeliness of deliveries. Review and update SAPB1 master data to ensure current cost pricing, customer pricing and product information.  Work in consultation with credit department to resolve any credit issues with customers. Month end sales and gross profit reporting with investigation of negative margins. Management of national multi-site inventory by optimising minimum and maximum stock levels. Supervise and co-ordinate national stock take and reconciliation process, investigating all discrepancies and issues. Management of stock master file, analysing historical usage and forecasted projections to report on slow moving and obsolete stock and development of action plan to reduce levels. Process creditor invoices against purchase orders, investigate anomalies, releasing for payment. Schedule & coordinate client installation of compressed airline projects. Utilising SAP Project Management module to record all stock and costs associated. Invoice client ensuring cost of sales is recorded from project management.  Attend weekly management meetings, weekly review meeting and monthly sales meetings providing update on sales and operational issues.

Perth, Australia

Sibelco Group 1992 – 2019 Sibelco is a global material solution company. Supplying and processing industrial minerals to a large number of markets throughout the world and adhering to ISO9001:2015 standards. Sales & Operations Coordinator 2014 - 2019 Inventory Management, utilising cyclic stock take and reconciliation of over 150 product lines. Ensured optimum inventory levels to facilitate continuity of supply without overstocking.and achieving cost savings through reviews of Min/Max levels. Process purchase orders for delivery of raw material from Malaysia to multiple sites in Australia. Liaising with 3P suppliers to move containers from wharf to yard, hold stock and deliver stock to customers as directed. Conducted monthly stocktake with 3P personnel.  Created and managed master production schedule for 30 products over 4 mills.  Plan, review and enter all manufacturing work orders in Pronto. Updating of Bill of Materials and product costings Processed material requisitions for packaging and raw material to meet production schedules. Receiving and processing sales orders and enquiries with current client base and potential new customers.

Perth, Australia

Logistics Coordinator / Administration 2000 - 2014 Purchasing and organising raw material shipments from Malaysia and India to site. Liaising with freight transport for container delivery to site. Organising shipments to customers in South Africa and Asia. Completed Export Documents as required by customer under Letters of Credit/Document against Payment/Acceptance. Applied for Export Declaration Numbers (EDN) from Australian Customs for shipping. Organised container delivery and packing on site. Submitted Pre-Receival Advice (PRA) for container delivery to wharf. Developed long-term relationships with local logistic providers, prepared rate contracts and manage performance reviews to ensure compliance with Chain of Responsibility requirements. Processed freight invoices and investigated anomalies between system freight data and carrier rates. Instigated changes to costings as required to ensure data was accurate and provided clear visibility of correct costs.  Attended weekly Site Operation Review meeting and advised Sales performance, forecasts and any logistical issues. Prepared and sent purchase requisitions for safety items and consumables. Receipted goods on arrival and allocate site costs in Pronto. Updated customer special pricing in Pronto in accordance with quotes and/or authorised price adjustments and new delivery address/routes/weight breaks. Accountable for collecting and verifying timekeeping information for all employees, ensuring accuracy for entering data into payroll software. Assisted accountant with reconciliation of General Ledger. Created and updated as required Safety Data Sheet binder for all products and chemicals held on site.

Perth, Australia

Built sustainable relationships and trust with customer accounts, Identified and assessed clients’ needs to achieve customer satisfaction.Received, processed and co-ordinated all customer orders, including despatch and invoicing in Pronto software.Prepared monthly sales forecasts and end of month reporting by collecting and analysing customer information.Handled customer complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.Supplied list pricing and quotations to customers.Assisted with pricing increases and annual budget forecasting.Supported and trained Sales Coordinator’s in day to day procedures.Wrote and update Sales Standard Operation Processes to facilitate training of new employees

Kalgoorlie

Coordination of Customer Service taking orders, dispatching product, stock take and invoicing