Established in 2021, the DELMIA WorldWide HUB consists of a pool of experts in the field of all the DELMIA Brand software products (Apriso, Ortems, Quintiq). The HUB brings Dassault Systemes and its customers worldwide project quality and stability. Dassault's worldwide GEO-departments as well as the internal Product development teams make use of the HUB resources & expertise to secure this quality and stability.Key responsibilities:• Leading DELMIA HUB Services team in sustainable business growth.• Two-tear organization with a team of +- 30 colleagues (business & technical consultants and project management), located in 6 countries.• Ensuring successful DELMIA Quintiq project delivery, mainly in EMEAR and America regions.• End to end business and people leadership.• Fostering a TEAM. Inspiring our team to always try to be better as an organization, to learn from past experiences and to share knowledge with the wider organization beyond our own team.

Established in 2021, the DELMIA WorldWide HUB consists of a pool of experts in the field of all the DELMIA Brand software products (Apriso, Ortems, Quintiq).The HUB brings Dassault Systemes and its customers worldwide project quality and stability. Dassault's worldwide GEO-departments make use of the HUB resources & expertise to mitigate big fluctuations in utilization and to secure team quality and stability.People Management responsibilities* Managing a team of 8-10 people from different roles (Business Consultants / Software Consultants) based in Netherlands* Setting, tracking and evaluating people's yearly goals & targets* Supporting team members in HR-related manners* Be a daily go-to person for team members; support them in any struggles they might experience in their projects or other daily work.* Inspire people to get the best out of themselves and out of each other* Fostering a completely new department, building a true feeling of being a teamServices Management responsibilities* Maintaining realistic forecasts, ensuring maximized target adherence* Point of contact for multiple departments within organization regarding resource requests* Establishing KPI information dashboards and overviews for the team* Supporting Director in strategic decision making, for example relating to hiring, training needs, market needs, GEO needs, etc.

Leading teams of Business Consultants within a customer implementation project. Main tasks:* Responsible for functional deliverables submitted to customers* Maintaining a functional overview of the solution while helping the team to focus on the details.* Responsible to maintain the consultant-related project planning, keep overview of tasks and adjust priorities where needed.* Main point of contact towards the customer from a content-perspective.* Ensure team members learn and grow, in order to boost team productivity, efficiency, individual growth and fun!* Continuous alignment with Project Management on potential project/solution risks to be mitigated.

Every business has its planning puzzles, some large, some complex, some seemingly impossible to solve. Quintiq’s vision is to solve any planning puzzle of any size using one planning system to cover every aspect of planning; from long-term strategic plans to short-term schedules and disruption management. Today, approximately 12.000 users in numerous global organizations in over 80 countries use Quintiq on a daily basis. In my role as a consultant at Quintiq I am responsible for constructing a vision for the SCP needs of customers. Being the sparring partner for the planning department of the customer for all their planning challenges, a main responsibility is to gather clear customer requirements within the project scope. Defining and executing clear tests of the designed solutions is an essential step in the development process towards a final planning puzzle software package. This process is finished by training customers in the use of their new SCP solutions.

The aim of the traineeship was to acquire extensive knowledge of several departments within the insurance field. I have gained working experience in the departments of Internal Accounts, Risk Analysis, Health Insurance, Damage Claims and Proxy Management.Next to this, there was a significant focus on obtaining a 'helicopter view' in order to spot, analyse and solve inefficiencies throughout the entire organization. As a result, I spent roughly 80% of my time on spotting inefficiencies and consequently designing, discussing, internally 'selling' and developing standalone efficiency software tools (using ao. Visual Studio, SQL Server Management). Starting from scratch, this resulted in a highly developed and complete software package containing business logic, automated calculations, Excel report generation and formatting, database connections, XML messaging and Outlook plug-ins. Three main business improvements resulted from using the software that I designed and delivered:• Efficiency: multiple 30-min manual tasks became 5-min automated tasks, the most significant improvement was in a 16-hour manual task that has become a 2-hour task using the software.• Accuracy: due to automated calculations, the number of inaccuracies due to manual calculation dropped drastically.• Consistency: the implemented business logic and automated calculations lead to Mutsaerts now being sure to offer consistent pricing proposals and insurance conditions to like-for-like prospects and customers.

Freelance-based teacher and tutor in mathematics A until D• Tutoring ± 30 secondary school students varying from 1VMBO to 6VWO• Average result: +1 point after 2 lessons up to +3 points after 3 months of tutoring

Responsible for all trainings of new heads-of-teachers in mathematics A and C:• Planned, communicated and directed all head-of-teacher trainings for 4 trainers and 5 new heads-of-teachers• Trained 4 colleagues to successful heads-of-teachers myself.• Ascertained and communicated that 2 colleagues were not suitable to complete the training

Adjusted the teaching method, which increased the efficiency and customer satisfaction • Analysed the problem (using surveys) and analysed past exams (using Excel)• Criticized the efficiency of the teaching method, followed by deleting, changing and adding new parts in the teaching material • Improved the explanation/exercise-ratio from 50/50 to 30/70• Improved the accuracy of the teaching method from ± 85% to 99%• Convinced all ±80 colleagues into using and retraining for the new teaching method