Ilse M. Email & Phone Number

• Create and review the setup test cycle before launching it.• Write, verify, and update the test cases based on the customer’s requirements.• Monitor the progress of the test cases and bug reports of the active test cycles.• Validate the test cases and bug reports approved by the team leaders.• Create and update the test results according to the test executions and bug reports.• Approve / Reject test cases and bugs reviewed by the customer.• Close the test cycles that all test cases and bugs are been approved/rejected.• Training the new Test Engineers and Tester Team Leaders.• The liaison between the Linguistic QA Managers and testers; support and provide information about the test cycles to the testers via email and chat.

• Provided brainstorming to find an audience in Mexico.• Helped to improve the communication between the Onboard Team Leaders and representatives.• Collaborated as a moderator at Test IO Community subreddit.More information about Test IO Community en Español: https://linktr.ee/testio_community_espanol

• Led multiple test cycles with huge customers around the world, principally from the United States.• Reviewed the test cycles setup before launching and inviting testers to participate.• Reviewed each test case, user story, reproduction, and bug report submitted by the testers on multiple test cycles.• Helped improve the process for onboarding new team members, and reviewing their assessment bugs.• Mentored new testers to help them become more successful, providing feedback on their bug reports.• Helped out with test audits to improve the quality of test setup looking for benefits to reduce the number of bug rejections by the customer.Achievements:• 03/20/20: Speaker in the "Best Team Leaders practices" workshop for the team.• 10/28/21: Nominated as a valued member of the community.• 03/17/22: Special Guest on Test IO Open Mic Podcast.

• Functional testing of web and mobile applications in the QA environment.• Developed and executed test cases on Rally based on the user stories of each sprint.• Wrote and ran SQL queries to verify against data displayed on the screen.• Developed test cases automated using Selenium WebDriver with C# from scratch.• Worked with web services testing using SOAP UI.• Participated in the agile ceremonies and frequently communicate with the development team.• Mentored 2 Jr. Quality Assurance Engineers.+ Management and Bug tracking tools: Jira, Rally, Azure DevOps, Trello.+ Data Bases: Microsoft SQL Server.+ Web Sevices: SOAP UI.+ Languages: C#+ Automation framework: Selenium WebDriver.+ Version Control: Git.+ Methodology: Agile.

- Worked with mobile environments using real iOS devices and XCode application to simulate multiple devices for iOS.- Created bug reports on Atlassian displaying evidence such as logs, screenshots, and screencasts.- Mentored a Software Quality Assurance intern.+ Management tools: Jira, Trello.+ Other: Log files, XCode, Excel.

- Participated in multiple functional and usability test cycles with customers from different countries.

- Participated in multiple functional test cycles with customers from the United States and Mexico. - Executed test cases provided by the customer on specific test cycles.- Participated in taking surveys as a part of UX testing.

• Worked on multiple projects with different customers and development teams.• Submitted functional and usability bugs on Trello, and TFS for different environments like desktop, android, and iOS.• Created and executed test cases based on the customer's requirements.• Ran basic MySQL queries to verify data on the screen.• Used the XCode application to simulate devices for iOS and get crash logs.• Used wireframing tools like Balsamiq, and Moqups to create the skeletal framework of a website.• Started the first steps of automation testing using Selenium IDE.• Frequently communicate with the developers and managers.+ Management and bug tracking tools: Team Foundation Server (Azure DevOps), Trello, ActiveCollab, Mantis Bug Tracker.+ Data Bases: MySQL.+ Automation framework: Selenium IDE.+ Methodologies: Agile, Waterfall.+ Other: Log files, Developer tools, Excel.

- Worked as tech support doing setup, and maintenance of the computers and printers for the hospital employees.- Made CAT5 network cables.

** Volunteer Sevice **- Performed preventive and corrective maintenance.- Installed the printers and software of the faculty computers.

Education record

Student'S Esl

Computer Engineer