Ilse Wust Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

Barcelona, Cataluña, España

• Measure results and support strategies to improve the quality of guest experiences.
• Direct contact with Travel agencies and final clients, Lead negotiations with travel agencies and final clients to solve problems.
• Internal coordination with our different ships to ensure a good service to our costumers.
• Help as a communication bridge between our Ship managers and our clients.

Hamburg, Germany

• Support the strategic plans and goals of the Marketing & Events department and the entire hotel operations.
• Maximize revenue and guest satisfaction by receiving and responding to inquiries.
• Regular communication, accurately and timely with all relevant departments in the Hotel Chain (revenue, Food & Beverages, Reservations, etc.)
• Generating inquiries and bringing in business through analysis and identifying new potential clients.
• Post Event follow up with guests about their satisfaction.
• Measure results and support strategies to improve the quality of guest experiences.

Lima, Peru

• Responsible for the fulfillment of the sales quota.
• Creation and design of the website: Online reservations, travel information.
• Development of new alliances with strategic partners in the luxury tourism sector: Subaru, Kipling, and Beyond, Hotels, etc.
• Mantaining a loyal relationship with our partners.
• Management of a portfolio of more than 100 clients, resolving every problem they may have during their journey.
• Negotiation with national and international suppliers (Hotels, DMCs, Agencies, Airlines, etc.).

Lima, Peru

• Direction of internal and external communications of the company, preparation of presentations for our employees.
• Development of market analysis and competition monitoring.
• Coordination and constant contact with suppliers from Germany, Chile, the United States and Italy.
• Acquiring and building relationships with new suppliers. Direct management of key accounts and negotiation with suppliers.
• Develop marketing strategies for the different areas, especially to strengthen the image of the post-sale service provided.
• Participation as an exhibitor in the different fairs in which our suppliers had stands such as Expo Plast (Peru), IFFA (Berlin).

Lima, Peru

• Promote the use of the chain hotels to Peruvians. Achieve alliances with different brands to generate mutual benefits.
• In charge of packages for the bride and groom (Lodging and Events), create alliances with event organizers and wedding planners.
• Preparation of market analysis, direct management with accounts and negotiation with partners and agencies.
• Creation of relationships with retail agencies and strengthening ties with them.

Lima, Peru

• Organization of cultural events (Photo exhibitions, Theater, Concerts).
• Coordination with media companies and suppliers for publicity events.
• Participation in events.

Lima, Peru

- Market and competition analysis.- Import Reports.- Costumer Relationship Management.

Marketing Bachelor, Marketing

Education record

German IB 2008 Diplomas de Conocimiento del idioma alemán emitidos por el Estado Aleman: I y II Certificados otorgados por la Alianza.