Ilshan Dhanushka Email & Phone Number

Nugegoda, Western Province, Sri Lanka

Bahrain

★ Supervised and managed IT operations for the hotel, ensuring seamless network connectivity and system functionality.★ Oversaw the installation, configuration, and maintenance of IT infrastructure including servers, routers, switches, and Wi-Fi networks. ★ Assisted in the implementation and maintenance of hotel management software and guest service systems, ensuring smooth daily operations.★ Provided comprehensive IT support to hotel staff and guests, addressing… Show more ★ Supervised and managed IT operations for the hotel, ensuring seamless network connectivity and system functionality.★ Oversaw the installation, configuration, and maintenance of IT infrastructure including servers, routers, switches, and Wi-Fi networks. ★ Assisted in the implementation and maintenance of hotel management software and guest service systems, ensuring smooth daily operations.★ Provided comprehensive IT support to hotel staff and guests, addressing technical issues promptly and efficiently. ★ Collaborated with corporate IT teams to implement new technology initiatives and upgrades. ★ Coordinated with hotel management to assess IT needs and deploy technology solutions to improve operational efficiency. ★ Ensured the security and integrity of hotel data with regular data backups and recovery processes, and regular monitoring and maintenance of security systems. ★ Monitor IT budget and managed vendor relationships to ensure cost-effective procurement of technology resources. Show less

Manama, Bahrain

★ Managed IT operations and infrastructure for the company with over 250 employees in three geographical locations.★ Led a team of IT professionals, overseeing all IT operations, including network, systems and applications. ★ Directed the deployment of a company-wide cybersecurity initiative to minimize security incidents.★ Successfully led the upgrade of the company’s network infrastructure to improve its performance. ★ Collaborated with executive leadership to align IT… Show more ★ Managed IT operations and infrastructure for the company with over 250 employees in three geographical locations.★ Led a team of IT professionals, overseeing all IT operations, including network, systems and applications. ★ Directed the deployment of a company-wide cybersecurity initiative to minimize security incidents.★ Successfully led the upgrade of the company’s network infrastructure to improve its performance. ★ Collaborated with executive leadership to align IT strategies with business objectives, enhancing overall productivity and service delivery. ★ Developed and executed disaster recovery plans, ensuring minimal downtime and data loss. ★ Developed and enforced IT policies and procedures, enhancing security and compliance across the organization. ★ Conducted regular security audits and compliance checks to ensure data integrity and regulatory adherence. ★ Developed and managed IT budgets. Procure and integrate technologies that help reduce cost of doing business.★ Build and manage vendor relationships to enhance the IT infrastructure with cost-effective solutions. ★ Lead the implementation and maintenance of project management software and other industry-specific applications. Show less

Colombo, Sri Lanka

★ Managed and maintained the company’s IT infrastructure, including servers, networks, and end-user systems. ★ Managed and maintained network devices, including switches, routers and firewalls. ★ Monitored network performance and troubleshooted issues to ensure seamless connectivity and minimal downtime. ★ Ensured system security by performing regular audits, vulnerability assessments, and applying necessary patches. ★ Maintained and administered the corporate databases in… Show more ★ Managed and maintained the company’s IT infrastructure, including servers, networks, and end-user systems. ★ Managed and maintained network devices, including switches, routers and firewalls. ★ Monitored network performance and troubleshooted issues to ensure seamless connectivity and minimal downtime. ★ Ensured system security by performing regular audits, vulnerability assessments, and applying necessary patches. ★ Maintained and administered the corporate databases in SQL Server both locally & remotely.★ Assisted in the planning and execution of disaster recovery and backup solutions.★ Managed and administered corporate backup and recovery system.★ Managed and administered corporate IP Telephony system.★ Provided technical support and troubleshooting for hardware, software, and network issues, resolving problems promptly to minimize impact on operations.★ Maintained network documentation, including network configurations, changes, and incidents for future reference and compliance purposes. Show less

Colombo, Sri Lanka

★ Maintained and administered Windows NT legacy domain.★ Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion with daily technical support and 24x7 on-call support. ★ Implemented and maintained corporate Intranet. ★ Maintained and administered corporate IP Telephony system.★ Participated in the implementation of security measures, including firewall configurations and antivirus… Show more ★ Maintained and administered Windows NT legacy domain.★ Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion with daily technical support and 24x7 on-call support. ★ Implemented and maintained corporate Intranet. ★ Maintained and administered corporate IP Telephony system.★ Participated in the implementation of security measures, including firewall configurations and antivirus management.★ Assisted in the setup, configuration, and maintenance of network infrastructure. ★ Maintained network documentation, including network configurations, changes, and incidents for future reference and compliance purposes. Show less

Certification, Computer Science

Certification, Computer Science