İlteriş Konur Email & Phone Number

Chicago, Illinois, United States

· Researching, diagnosing, troubleshooting and identifying solutions to resolve system and software development issues· Designing solutions for the issues reported by the customers· KPI analysis and reporting regarding the technical issues

· Designed business processes, performing functional and technical analysis in line with business demands in related projects· Worked in coordination with software development teams throughout the software development process, ensuring coordination to meet business demands and functional needs· Performed functional tests of the developed applications and coordinating user acceptance tests

· The project's objective was to reduce appointment waiting times through a root cause analysis of the current delays and proposing a system reorganization plan. This initiative is crucial to meet the high demand in the radiology unit, considering the limitations in equipment and medical staff. To achieve this, the project assessed problematic processes, identified areas for improvement, and employed simulation models to test solution methods based on existing literature.

· Creating models for automating repetitive tasks regarding supply chain processes using robotic process automation (RPA) tools in the current digitalization projects carried out

Master Of Science - Ms, Economics

Bachelor Of Science - Bs, Industrial Engineering

German Preparatory Program