Ilunga Eugene Chalwe, Mba Email & Phone Number

Raleigh, North Carolina, United States

- Direct, Design, Model and lead change management for over 2000 staff in the Department of Health and Human Services.- Business liaison between external prospective and current vendors. - Negotiate, draft, and help execute contracts.- Subject matter expert for Public Health.- Technical expert for Information Technology business configurations..

Raleigh, North Carolina

- Monitored clinical operations for the local health department.- Modeled, tracked, clinical visits, and revenue for the health clinics.- Managed Regional Center Clinics (3 locations).- Public Health representative as Manager in the Emergency Operations Center.- Led the change delivery of Medicaid Transformation for Health and Human Services in 2021.- Led.

Hillsborough, North Carolina

- Managed and supervised total operations for two high volume ambulatory care practices.- Monitored and managed referral sources and destinations of local and community partners. - Managed clinic visit quality to ensure comprehensive and thorough Patient Centered Service delivery.- Liason with the local chamber of business.

Carrboro, NC

- Directly supervised the staff and providers of the health centers.- Directed and coordinated the health centers’ operations and staff for effective and appropriate patient care. - Ensured the health centers were meeting all regulatory and safety requirements including PCMH, JCAHO and OSHA. - Worked collaboratively with the Leadership Teams to implement.

Carrboro, NC

- Managed the daily operations of the practice plan which included medical, dental, pharmacy and health support services, as well as the facility.- Supervised all administrative staff and volunteer supervision/support. - Assisted the Director with resource management, coordination of programs and services and community relations.Specific Duties and.

- Drove large cross-functional projects focusing on bringing value to Home Depot through store operations process improvement.- Liaison with internal and external clients, operations staff, senior management/officers and others affiliated with project team.- Created and maintained multiple project work plans.- Managed issues and roadblocks faced during.

- Led a team of 12 personnel and trained them, supervised their work and handled their performance evaluation.- Negotiated supplying contracts with vendors. - Managed and audited all products received for all departments for the store. - Managed all inventory documents, reports, financial papers and budget as per the requirements. - Ensured the correct.

- Provided exemplary customer service and account maintenance for 40 clients.- Coordinated interactions across all channels in "real time" - Provided single view of the customer across the enterprise from sale's lead to purchase to help desk support. - In depth customer management that acquired and retained customers and increased customer satisfaction..

Mba, Finance

Bsc, Technical Management; Computer Information Systems, Summa Cum Laude