Ilvika Chandawarkar Email & Phone Number

Pune, Maharashtra, India

♦ Seasonal MenusResearch, planning and execution of seasonal menus - Winter, Summer and Monsoon, Breakfast Menu introductionCocktail menu development♦ Malaka Spice Kharadi - SalesWorking on improving sales for the outletStrategy ♦ Improving Footfall for the BusinessCuration of events for eight brands and operational planning for the sameCollaborating with talent across the country to deliver unique experiences to our guests♦ Brand BuildingImproving brand offeringsWorking on strategies for the development of different brands

Pune, Maharashtra, India

♦ Brand and Concept CreationOne China Concept, Structure, Outlet OpeningRedefining brand concept, planning look and feel, planning outlet pre-opening and setting up, setting brand standards Menu research and menu change over for the brandCherish Farm Concept, ExperiencesSetting SOPs for Experiences at the farm, Brand Communication Planning♦ Revamping the Beverage Programme at Malaka SpiceIncreasing beverage revenue and improving offeringsConsultancy selection, coordination, CAPEX planning♦ Malaka Spice Kharadi RenovationsRestaurant renovations, Capex plan, TimelinesInterior design, Defining operation flow

Pune, Maharashtra, India

♦ Learning and Development CoordinationSupervision of the department, providing structure, setting timelines, content creation and content approval

Pune, Maharashtra, India

♦ Brand Communication and StrategyDefined Eight Brands under the House of Malaka Spice UmbrellaPlanning, solidifying brand concepts with stakeholders, managing project timelines, long term and short term brand strategy, redefining brand offerings and target market♦ Social Media RevampUpdating Social Media Processes,Increasing followers and follower engagement

Mumbai, Maharashtra, India

The senior restaurant manager of Shamiana at the Taj Mahal Palace and Tower, Mumbai - The iconic All Day Dining Restaurant that caters to 176 covers ♦ Ensuring smooth operations at the restaurant ♦ Worked with a team of 60 people; conducting trainings, team building activities, personal mentorship, staff engagement♦ Worked on Net Promoter Scores and improving the same for the restaurant, Increasing guest engagement♦ Revenue generation, Helped achieve sales targets♦ Introduced and worked on multiple events for the outlet

India

As part of the Hotelier Development Program, I specialised in Food and Beverage covering All Day Dining, Speciality Restaurants, Banquet Operations, In Room Dining and Bar Operations. We also covered the other departments of Hotel operations; Rooms Division, Food Production, Catering Sales and Purchase.During this stint, I had the good fortune of working with the Corporate Office on projects, namely Business Excellence for the North division of IHCL Hotels.

Bachelor'S Degree, Hospitality Administration/Management

Icse, Isc, High School/Secondary Certificate Programs

Activities and Societies: Community Service, Basketball, Debating, Speech and Drama, Choir