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Ilya Ackerman Email & Phone Number
Support Technician
at
Seagull Scientific
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✓ Verified July 2026
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Current company
Role
Support Technician
Location
Adeje, Canary Islands, Spain
Company size
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Quick answer
Ilya Ackerman is listed as Support Technician at Seagull Scientific, a with 351 employees, based in Adeje, Canary Islands, Spain. AeroLeads shows a matched LinkedIn profile for Ilya Ackerman.
Ilya Ackerman previously worked as Fire Safety and Security Expert at Фриланс and Technical Support Team Lead - Russia, Central and Eastern Europe at Honeywell. Ilya Ackerman holds Electrical Engineer, Automation And Electrification Of Mining Processes from Kazakh Polytechnical Institute.
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Seagull Scientific
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Profile bio
About Ilya Ackerman
I have almost 30 years of experience in the field of safety and security systems. Being a technical support specialist, I always focused on quick responding to customers' issues in the most efficient manner. During the last decade my field of operation has mostly been in the fire alarm and evacuation (voice alarming) systems business. I also have solid knowledge of other security systems principles, which includes intrusion alarm, access control, CCTV and nurse call systems. I am able to perform the full spectrum of customer support - starting from generating solutions necessary at the stage of project design and ending up with exact programming recommendations at the stage of systems commissioning.I have long-standing experience as a trainer. On basis of training programs which I develop myself I perform customer training - beginning from sales support and system projecting trainings for sales and design specialists and up to intensive hands-on trainings for commissioning engineers. During COVID situation I re-developed all major training courses and made them available online.As a technical writer I used to cooperate with security-related magazines providing technical articles and reviews. Currently I'm focused on writing technical documentation, manuals and guidebooks related to the products within my field of responsibility.
Listed skills include Six Sigma, Troubleshooting, Automation, Electronics, and 11 others.
Current workplace
Ilya Ackerman's current company
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Seagull Scientific
10 roles · 33 years
Ilya Ackerman work experience
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Support Technician
Fire Safety And Security Expert
Фриланс
- Identifying customer needs in security and fire safety systems;- Selection of optimal solutions, both in terms of price/quality criteria and within the framework of current standards and regulations;- Consultations in the area of expertise:o Design and upgrading of fire alarm systems based on Esser control panels (FlexES control and earlier) and Notifier NFS3030;o Commissioning and programming of Esser control panels (FlexES control and earlier), as well as preparation of ready-made program configurations for customer's tasks;o Design and upgrading of voice alarm systems based on Variodyn D1 equipment (DOM and Comprio controllers). o Commissioning and programming of Esser control panels (DOM and Comprio controllers);o Commissioning and programming of voice alarm monitoring systems built on Variodyn D1 equipment, as well as preparation of ready-made program configurations for customer's tasks;o Commissioning of the object monitoring system based on WinmagPlus software package (versions 6, 5 and earlier), as well as preparation of ready-made program configurations for the customer's tasks, including programming in SIAS language.- Training on Esser, Variodyn D1, Notifier and specialized software (tools8000, D1 Designer, WinmagPlus, PAMMIplus).o Training is available in English, Spanish and Russian.- Development of technical documentation for any safety equipment;- Development of control cabinets for high-power fire automation equipment;- Consultation on smart home technologies, equipment selection, development of control scenarios.
Jun 2022 - Apr 2024
Technical Support Team Lead - Russia, Central And Eastern Europe
- additionally to the previous JD, leading and coordination of international technical support team responsible for Fire, Security and Building Management systems
Feb 2022 - Jun 2022
Technical Support Team Lead
- leading and coordination of Russian technical support team- technical support for the sales department and external customers- localization of technical documentation and software products- development of training programs and preforming of training courses for system designers and system engineers (including intensive hands-on trainings)- testing of new hardware and software products- troubleshooting and solution-finding
Dec 2005 - Jun 2022
Deputy General Director
“Infobank Security Systems” Company Ltd.
performed technical consulting developed company’s advertising strategyconducted contacts with local certification and approval institutionsconducted contacts with foreign partnersperformed localization of technical documentation and software GUI according to the needs of local market
Mar 1998 - Nov 2005
Technical/Sales Manager
“Infobank Security Systems” Company Ltd.
performed security systems projecting and planning performed technical support of sales department
Mar 1997 - Feb 1998
Technical Manager
“Bona” Agency
directed the technical departmentdesigned security systems on customer demands translated technical documentation for security equipmentcompiled user recommendations and manualsperformed setup and programming of security systemsparticipated in establishing monitoring centres and stations, incl. wirelessperformed servicing and troubleshootingkept contacts with representatives of local police and fire departmentsdeveloped an advertising and information materials
1994 - 1997
~3 yrs
Design Engineer
"Massaget" Joint Stock Company
participated in design of anchor-type support devices for mining workingsparticipated in design and testing of centrifugal shotcreting machinesparticipated in design of hydraulic systems for mining machines
Aug 1992 - Dec 1994
Design Engineer
"Spetsremont" Joint Stock Company
designed electrical equipment and tools used for repairing chimneys and cooling towers at power stations
Jan 1994 - Sep 1994
1 education record
Ilya Ackerman education
-
Kazakh Polytechnical Institute
FAQ
Frequently asked questions about Ilya Ackerman
Quick answers generated from the profile data available on this page.
What company does Ilya Ackerman work for?
Ilya Ackerman works for Seagull Scientific.
What is Ilya Ackerman's role at Seagull Scientific?
Ilya Ackerman is listed as Support Technician at Seagull Scientific.
Where is Ilya Ackerman based?
Ilya Ackerman is based in Adeje, Canary Islands, Spain while working with Seagull Scientific.
What companies has Ilya Ackerman worked for?
Ilya Ackerman has worked for Seagull Scientific, Фриланс, Honeywell, “Infobank Security Systems” Company Ltd., and “Bona” Agency.
How can I contact Ilya Ackerman?
You can use AeroLeads to view verified contact signals for Ilya Ackerman at Seagull Scientific, including work email, phone, and LinkedIn data when available.
What schools did Ilya Ackerman attend?
Ilya Ackerman holds Electrical Engineer, Automation And Electrification Of Mining Processes from Kazakh Polytechnical Institute.
What skills is Ilya Ackerman known for?
Ilya Ackerman is listed with skills including Six Sigma, Troubleshooting, Automation, Electronics, Testing, Technical Support, Fire Safety, and Fire Alarm.
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