Ilia Aleksandrov Email & Phone Number

Job Responsibilities:- Developing and implementing an IT strategy that aligns with the business objectives. - Overseeing the design, implementation, and maintenance of the enterprise architecture for the IPC.- Evaluating and recommending new technologies for improving systems and processes within the IPC platform. - Collaborating with other departments in ensuring seamless integration of technological solutions. - Identifying and addressing potential risks associated with IT projects and initiatives on the IPC's platform. - Developing and maintaining IT policies, procedures, and governance frameworks. - Ensuring compliance with data privacy regulations and best security practices. - Analyzing and reporting on IT performance metrics to stakeholders.Achievements:- Sustainable development of the platform.- Expansion of the range of business solutions.- Continuous growth in the number of new projects on the platform.

Moscow, Moscow City, Russia

Job Responsibilities:- Administering IPC environments- Resolving emerging issues with Informatica Power Center- Advising on errors encountered by developers at the development phase.- Providing functional support during the migration of development code between environments.- Reviewing the development code prior to its transition to testing.Achievements:- Commissioning the Informatica Power Center banking circuit for general use (DEV, TEST, PRE, PROD)- Ensuring high availability of the PRE and PROD environments- Monitoring processes, isolating environments, and creating backups- Building a release process for projects- Formulating requirements for developers and providing instructions for administrators.- Consulting on other departments using Informatica Power Center in the form of an expert opinion.

Moscow, Moscow City, Russia

Job Responsibilities:- Solving problems related to Big Data tasks.- Administrating Oracle Big Data Appliances.- Coordinating work on expanding BDA clusters.- Migrating to the new version of Big Data and CDH (Cloudera Data Hub).- Managing tasks for the team of Hadoop administrators.- Supporting and administering Informatica Power Centers.- Supporting and administering Oracle Business Intelligence Suite Enterprise Edition environments (11g and 12c).- Supporting Tableau environments.Achievements:- Commissioning two productive Hadoop clusters.- Migrating storage data between versions of OBDA (Oracle Big Data Appliance).- Automating data migration between various versions of the clusters.

Moscow, Russian Federation

Job Responsibilities:- Providing technical support to customers across the Informatica product range, including NICE Actimize.- Developing and implementing test environments for all products in the Informatica range.- Supporting existing IT systems within the company.- Solving emerging technical issues and collaborating with the vendor.- Managing customer requests in a timely manner (in compliance with SLAs), monitoring the implementation of SLAs by department engineers.- Coordinating the work of the technical support team.- Contributing to the development of procedures and guidelines for maintaining and improving technical support.- Learning about new software products.- Improving internal expertise within the team.- Exchanging knowledge and experience among team members, and promoting interaction.- Overseeing the training of engineers in the department.- Keeping records of the IT infrastructure for internal and external projects.- Creating a knowledge base for the products.Achievements:- Developed and implemented the entire issue lifecycle regulations, including the steps to handle non-standard situations, in the department's knowledge base.- Implemented a warning system for all types of requests, 24/7, which reduced the time for the initial response from 24 hours to 30 minutes.Based on the knowledge base that was created and the training environments that were created, the total training time and period of familiarization with the products for new employees were reduced to two weeks, and the trial period was reduced from three to 1.5 to 2 months.Direct communication with the software development team supported to improve and optimize the software. The department entered the global documentation for found and resolved issues.

Moscow, Russian Federation

Job Responsibilities:- Technical support for the company's customers- Support and implementation of test systems for the entire Informatica and NICE Actimize product line in the company's office and beyond.- Resolution of emerging technical issues, communication with the software manufacturer.- Timely handling of customer requests (in accordance with the Service Level Agreement).- Participation in the maintenance of existing IT systems within the company.- Record keeping of IT infrastructure for internal and external projects.Achievements:- Development of a system for rapid localization of the AXON product range.- Participation in internal projects from related departments.- Release of a new version of the company's official website.- Automation of the upgrade process.- Completion of courses in Informatica PowerCenter, including Developer Level I and II, Administrator, EDC (Electronic Document Capture), Axon Data Governance and others with success.

Chuvash Republic, Russian Federation

Job Responsibilities:- Creation/reconstruction of company infrastructure.- Setup, maintenance, and troubleshooting of workstations running Windows.- Configuring and maintaining servers running Windows, Debian, and CentOS. Administration of file servers, mail servers, Kerio Connect proxies, TI solutions, ICS, 1C 8 servers (including installation, deployment, and configuration changes).- Deployment and maintenance of servers in VMware.- Management of antivirus protection for servers and workstations.- Backup and disaster recovery for systems and data.- Accounting for computer and office equipment in use.- Consulting users on using computers and software (MS, Adobe, Corel, CAD, etc.).- Web server administration for Debian and CentOS, creation and maintenance of a development environment.- Work with remote offices and 1C.- IP-telephony setup, setting up bank clients, purchase and replacement of equipment.- Web development, creation, and maintenance of business card and online store sites (support and adding functionality).

(Private and Legal Entities, Including the Administration of a Rural Settlement, a Comprehensive School, a District Hospital, etc.)Job Responsibilities:- Trips to clients (individuals and organizations) to set up and troubleshoot workstation issues (Windows) and maintain them.- Configuring and maintaining Windows, and Debian servers, as well as CentOS servers.- Managing antivirus protection on servers and workstations.- Backing up and recovering data and systems in the event of a disaster.- Supporting the office phone system and mobile communication services.- Accounting for computer and office equipment.- Consulting users on using computers.- Administering web servers.

Moscow, Russian Federation

Job Responsibilities:LAN InstallationEnsuring Information Security of WorkstationsTechnical Support of the Unit, Organization of Renewal of the Fleet of EquipmentEnsuring Smooth Operation of the LAN and Office Equipment