Design and description of the loyalty programСustomer experienceE-mail marketingCo-brandingAffiliate programs

Development of cloud-based loyalty solutions.Corporate sales of loyalty solutions.Business consulting.Leading the project at all stages: customer request, concept development, implementation of solution and technical support atfer project launch.

New Branch opening:- Loyalty program implementation in Moscow- Negotiations with potential partners, contracts, - Recruitment- Office organization- Subcontractors search - Loyalty program management and development: interaction with current partners, card issuers search, reporting (monthly, annual) for partners, partner cooperation organization.Achievements:Launch of the most profitable project among Moscow branch projects over the period 2008-2013. Successful implementation of the CRM System (first implementation of CRM System in company).

Management of the Omsk branch:- Administrative and business processes organization; - Team recruitment and management (6 people);- Sales department management; - Private corporate sales, negotiations of terms at top management level (bank managers, directors and owners of companies); - Brand promotion of the "Zolotaya Seredina" in Omsk.Achievements:- Creation of the largest coalition discount system in Omsk (more than 70 partners); - Improvement of financial performance (project reformation from unprofitable to profitable status); - Implementation of loyalty programs and new card products with the companies: OTP Bank (Omsk branch), Omsk Regional Entrepreneurs Union, Omsk-Bank and many other organizations.