Over 5 years of expertise in B2B and B2B2C product ownership and product development across Middle East, Europe, and North American markets. Proven track record in customer journey mapping, product configuration, and customer support processes. Successfully driving key metrics including contact rate decline, self-service success rate, and NPS. Highly skilled in managing cross-functional teams, stakeholder management, business analytics, and Agile software development.
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Fraud Lead Technical Support EngineerXpoint Dec 2021 - PresentDubai, United Arab Emirates -
Technical Product OwnerDigital Region Sep 2018 - Dec 2021Samara, Russia
Ilya Kireev Education Details
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Computer And Information Sciences And Support Services
Frequently Asked Questions about Ilya Kireev
What company does Ilya Kireev work for?
Ilya Kireev works for Xpoint
What is Ilya Kireev's role at the current company?
Ilya Kireev's current role is Integration Support Engineer.
What schools did Ilya Kireev attend?
Ilya Kireev attended Samara State Technical University.
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