Ilya Vorobyev Email & Phone Number

Загреб, Загребачка, Хорватия

Москва, Россия

• Ensure realization of strategic business goals on regional level• Cascade strategy and business plans to regional teams • Introduce innovation and new practices to provide the best possible service to customers• Engage with the most important customers and projects on regional level• Enable regional presales teams with market knowledge and good practices• Ensure collaboration with other departments and internal stakeholders• Connect and align HQ and regional initiatives• Support regional team leaders in talent attraction and talent management• Support performance management and development of regional presales team members• Develop tools and processes to support work of regional teams

What exactly am I doing here?- lead the presales team in Eurasia region- know technical aspects of Infobip’s products and solutions as a back of your hand.- identify new and innovative use cases for Infobip’s products and solutions.- have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition.- understand client’s business, knowing exactly which of our products can help them evolve their business.- ensure that all projects are delivered on-time, within scope and within budget.- develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.- act as an engineering resource by providing product education, technical assistance, and after-sales support to clients.Infobip’s Presales & Project office is a global engineering department focused on providing technical solutions to our clients, encompassing business and operations throughout the company as being a very important intersection of Sales, Product and Engineering. We are a front face of all technical teams in Infobip. This enables us to have full picture of business process, from working with developers, product development, sales experts, implementation teams and enterprise clients from all around the world. As an Enterprise Presales Engineers, we provide support to our clients and to our team as the part of the sales process by designing and delivering solutions, proof of concept demonstrations, and consulting sales team on technical aspects of the opportunities. Acting as a Technical Lead we ensure smooth integration between clients and Infobip by successfully coordinating all technical teams involved (both internal and external).

Москва, Россия

Москва, Россия

Technical consulting representatives of the customer, engineering support and maintenance projects;Identify customer needs; selection of technical solutions; participation in negotiations;

Москва, Россия

Configuring network equipment;Technical consulting representatives of the customer, engineering support and maintenance projects;Implementation of pre-sale.Identify customer needs; selection of technical solutions; participation in negotiations;Query processing Sales department;Testing of network equipment and services in the preparation of new technical solutions;Design, implementation and development of network infrastructure;Study and configuration of the equipment vendors, as presented in the company's portfolio;Diagnostics of malfunctions of the IT infrastructure (network, active equipment, servers, services) using specialized tools (Protocol analyzers, monitoring systems, etc.)Writing technical documentation;

Москва, Россия

Configuring network equipment;Troubleshooting in the data transmission network;Implementation of pre-sale.Technical consulting of customer representatives, engineering support and project support;Identify customer needs; selection of technical solutions; participation in negotiations;Implementation of pre-sale.Identify customer needs; selection of technical solutions; participation in negotiations;Query processing Sales department;Testing of network equipment and services in the preparation of new technical solutions;Interaction with operators and providers.Monitoring networks and channels of communication.