Ilya Koyfman Email & Phone Number

Greater New York City Area

Brooklyn, New York

• Manage 1000+ computers through Connectwise Automate.
• Update and maintain 140 Cradlepoint firewalls using Cradlepoint Netcloud Manager.
• Perform disaster recovery on unresponsive Windows and Linux (Ubuntu) servers..
• Automate report generation through Python and Microsoft Flow.
• Set up recurring data pull and scrubbing from customers client API endpoint, and push to PostgreSQL tables.
• Configure specific business workflows and reports inside of ConnectWise Manage to assist specific aspects of the business.

Greater New York City Area

• Managed a team of 6 technicians and software developers.
• Tracked performance of workers through inspection of projects and quality assurance testing.
• Drafted reports detailing progress of projects to company management and clients.
• Outlined projects for clients in the form of written proposals.
• Served as a primary liaison for the company, answering all customer inquiries, and troubleshooting customer problems.
• Researched products and services to recommend to management and clients.

Daegu, Korea

• Developed diverse lesson plans corresponding to the national curriculum, teaching grades one, two, and three.
• Documented academic and behavioral records for about 800 students.
• Prepared and conducted a multilevel winter and summer camp, focused on different aspects of English through the exploration of a multitude of topics.
• Coordinated classes and activities with 5 different Korean English teachers and a variety of other professionals throughout the school.
• Edited multiple students’ works for submission to higher education institutes, and edited the school’s annual newspaper for publication.

Chungju, Korea

• Established and maintained a group of 8-12 Guest English Teachers in the city of Chungju.
• Organized and held monthly professional development workshops for Guest English Teachers to help develop skills useful in teaching and adapting to life in another country.
• Resolved a variety of problems between Guest English Teachers and their respective schools, leading to better working relationships between both parties.
• Provided guidance and support for Guest English Teachers in adapting to life in Korea.
• Served as a liaison between the Office of Education and Guest English Teachers.

Chungju, Korea

• Planned weekly lesson plans in accordance with the Provincial English curriculum, for grades one, two, and adult classes.
• Maintained academic and behavioral records for over 500 students.
• Taught an advanced class for the 13 highest achieving students, to prepare for national contests and advancement placement into higher education.
• Took on additional responsibilities to supervise school events, and tutor colleagues.
• Developed and implemented 2 winter and summer English camps for advanced pupils, focused on culture and literature.

Master Of Arts (M.A.), Social Studies Teacher (7-12), 3.96

Bachelor Of Arts (B.A.), Secondary Education And History, 3.2