Ilia Nazarov, Mba Email & Phone Number

Doral, Florida, United States

• Develop and execute marketing strategies in line with OEM Hyundai, Genesis, Subaru, Acura co-op standards for sales and service to drive market awareness and increase traffic across multiple channels
• Lead cross-functional teams of 5-10 members in project management from concept to completion, ensuring timely delivery and adherence to client expectations
• Build and maintain strong client relationships through strategic planning, regular assessments, and proactive support to address all marketing needs
• Manage budgets of up to $5MM, ensure compliance, and foster vendor relationships, oversee the execution of campaigns across traditional, digital, and social media platforms
• Conduct market analysis, industry trends and performance measurement to refine strategies and maximize ROI for dealers

Wolfsburg, Niedersachsen, DE

• Steered the creation of a unified customer care strategy for brands VW PKW, NFZ, and SKODA, optimizing processes, expediting decision-making, and achieving a 24% reduction in personnel costs
• Responsible for processing $220MM in annual legal claims across 250+ dealerships. Led Customer Experience Management (CEM/NPS) study, ensuring dealers adherence to sales and fixed ops standards.
• Directed omnichannel Contact Center and Roadside Assistance for Group brands (Audi, Bentley, Lambo), guaranteeing seamless customer support. Secured a 38% cost reduction by negotiating with vendors.
• Guided a team of 9 through task delegation, coaching, and fostering teamwork. Boosted efficiency by 79% in 6 months, by training in time management, prioritization in multi-task environment, and problem-solving.
• Implemented predictive analytics by articulating objectives, gathering data, and conducting exploratory data analysis, reducing claim settlement expenses by 21% within 9 months

• Managed a $166 Million sales budget for 120+ dealerships, using strong math, analytical, and forecasting skills, in line with financial performance (P&L) and brand image, incl. brand protection
• Revamped B2B and B2C brand sales strategy with differentiated bonuses and smart pricing, influenced other brands to adopt a common bonus, doubling parts wholesale revenue by 112% and oil sales by 115% within a year..
• Took leadership in innovating dealers' inventory supply, by automating supply chain and elevating auto replenishment share (Autopart) to 28% within 2 years, which optimized operations and mitigated lost sales
• Created 40+ promo campaigns for 1MM end customers, and developed 260+ new accessories with local suppliers, using Front-to-Back approach, achieving global TOP-3 in accessories sales ($320+ PNVR)
• Presented at 70+ conferences, captivating audiences of up to 300 people with public speaking skills
• Consistently surpassed MBO targets and demonstrated top competencies for 10 consecutive years.

• Managed sales and marketing across 20+ dealerships by ensuring standards (DOS), analyzing market data, exploring sales potential, setting up sales and model mix plans, and providing forecasts
• Conducted dealer visits to uphold customer service standards, coached sales staff, assessed and certified dealer’s sales force skills, implemented action plans based on visit outcomes
• Introduced package trims with the product team, by leveraging customer feedback, leading to a +19% brand share growth in 2 years. Streamlined disposition process, cutting aged inventory by 27% in 5 months.
• "Best Regional Sales Manager 2012" for exceeding sales targets and ensuring customer satisfaction

Bracknell, Berkshire, GB

• Implemented comprehensive dealer sales and marketing strategies, encompassing target setting, forecasting, action plans, and assuring adherence to company KPIs and standards
• Initiated promo campaigns and sales incentives, using best market practices, leading to a dead stock reduction of 52% in 3 months

Bracknell, Berkshire, GB

• Coordinated marketing activities across 50+ dealerships, by implementing co-op standards, establishing budgets, providing staff trainings, and controlling CI to contribute to brand image and sales performance
• Recovered media test drive fleet, initiated test drives by liaising with journalists for timely publications, which boosted PR coverage by X7 in 1 year

• Sold new and used cars
• Trade‑in, test‑drive, price negotiations
• Cold calls

Certificate, Computer Science For Business Professionals

Certificate, Statistics

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Master Of Engineering - Meng, Automotive Electronics

Managing By Agile: Scrum, Kanban, Lean

"Life & Work Balance" Acsth, Coaching

Management Development Program

Supervisor License, Fbq Management Program

Master, Linguistics And International Cooperation

Master, Civil Right