Ilya Naduev Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

- Global Delivery Manager of Custom Solutions;- Regional (Americas) Commercial Lead of Custom Solutions;- Manager of Development Acceleration Program (DAP).

Montreal, Canada Area

Responsible for the comprehensive coordination of the department’s activities, including pre-sales, project and deployment management, post-deployment and post-acceptance support, as well participating in general operations alongside the department manager. - Actively participating and coordinating the pre-sales phase including explaining the capabilities of the Custom Solutions team and SDK features, estimating and providing scope, monetary and schedule estimates, providing general support to the Sales team.- Managing projects of all sizes alone or in conjunction with the Professional Services Project Managers, from the initiation to the acceptance of the solutions.- Directly overseeing a team of Maintenance and Quality Assurance Specialists, Project Coordinator, and indirectly the team of software developers involved in current and past projects.- Participating in the quarterly and yearly financial forecast activities.- Acting as the customer service representative for the past, current and future Custom Solutions clients.- Serving as the escalation contact for any post-acceptance maintenance issues, including managing expectations and assuring tight collaboration, gathering new/changed requirements, providing training and other services to the customers.- Working on the alignment of the department and the company processes as part of the company-wide Center of Excellence initiative by contributing to the design and implementation of the unified workflow and processes via the Microsoft AX ERP system.- Establishing, improving and enforcing processes and workflows for the effective operation of the team; reviewing and improving the implementation of the Agile (Scrum/Kanban) techniques.- Assisted a newly-developed department (Retail Application Group) with managing their projects while the resources were limited.- One of the early adopters of the PowerBi reporting environment to provide project and operations status to the peers and management.

Montreal, Canada Area

Responsible for the development of custom software solutions for the existing company clients to enhance their experience working with Genetec flagship products, including the Unified Security Platform – Security Center.- Successfully scoped, designed, developed, documented, deployed and supported multiple small and medium –sized software solutions that work in conjunction with or built into the core products using Genetec Software Development Kit.- Combining business analyst and project leader roles while managing a large –scale project for one of the company`s key clients:--Worked with the client to gather the requirements and translate them into a software application solution model.--Planning, scheduling and establishing priorities while addressing resource and functional challenges; coordinating the project-related work between participating departments.--Effectively leading a team of 4 software engineers and developers; conducting regular team meetings and developing processes to establish synchronicity in development.--Taking part in weekly meeting with the stakeholders and other invested parties to insure successful outcome of the project, as well as to catch and address any potential challenges early.--Writing functional and technical documentation; educating the end users on working with the application.- Assisting the management in bi-weekly projects planning.- Training support teams and assisting in applications maintenance.- Supervised an engineering student throughout his internship at the company.

Working as a Software Developer, specializing in UX, yet completing full SDLC process, as well as taking part in R&D projects (including Mechanical, Electrical and Automation -related work).Responsible for design and development of Windows HMI applications for company flagship packaging machinery, including building windows client applications (WPF using MVVM pattern), drivers libraries to control machines’ main/drive -boards, databases (MsSQL using Entity/Linq models), as well as participating in development of Communication Protocols (over Serial, TCPIP).Creating reports and building them into the client applications using Crystal Reports.Assisting firmware developer with C-language programming.Developed a Handheld Application (for Windows Mobile 6.5 OS) for one of the machines connecting to the primary client HMI over TCPIP/WCF.Developing HMI applications for other machines that use PLCs as their main controllers.Implemented Source Control (Visual/Tortoise SVN) into development process of both Electrical and Automation teams. Created Products Portal on company’s Intranet (Sharepoint) for automation of interdepartmental information exchange and management.Writing technical documentation and departmental procedures; training Service Technicians, Production Crew and Sales Personnel on operating the machines.

Worked as a Business Intelligence, general office applications and web –developer.Developed Microsoft SSRS reports for company ERP (Syspro) and CRM (Maximizer) systems, as well as used Crystal Reports to build SysPro forms (PO, SO, Invoice, etc.). Developed reports and set up Knowledge Sync triggers and events for automatic delivery.Built and maintained SSRS Reporting Services on SQL server.Maintained, configured and customized SysPro and trained employees on its use. Developed Windows Forms (C#) and ASP .NET/Silverlight applications to improve/add functionality missing in the ERP/CRM systems. Maintained and customized Sharepoint 2003, developed applications for it. Worked on upgrading to/integrating Sharepoint 2010. Rebuilt and maintained four (4) company websites (PHP, MySQL) for a period of time. Assisted MIS Manager and Network administrator with network/hardware -related issues; developed in-house custom applications for Special Projects department; built various CMD scripts.Trained MIS Manager to take over portion of responsibilities before moving to Special Projects dept.; wrote departmental procedures.

Developed Windows Installer-based installation packages for existing legacy applications for simpler distribution in an enterprise network environment using Admin Studio 2010.Tested and modified/fixed existing applications to meet updated corporate requirements and production environment.Developed Windows VB scripts for wide variety of purposes, such as for migrating client’s (Air Canada) workstations to new servers.Deployed new application, policy, setting, etc. objects to target computers using ZenWorks environment. Created new/updated existing technical design documentation for development and deployment teams.

Assisted technicians on-site at USA Target Stores to install servers, workstations and POS equipment, as well as configured switches and other network devices to work with existing and newly-setup physical and virtual servers; installed essential software on the stores’ workstations and configured them.Configured physical and virtual servers for the use with Target stores’ surveillance systems; set up surveillance devices (such as Analog/IP cameras, PVMs and AVMs) and converted analog systems to the IP technology using a combination of necessary hardware and software. Worked on remotely converting existing physical SQL servers to Virtual SQL servers. Provided resolution/escalation of the any hardware/software-related issues.Provided technical support to the technicians on-site to install/setup/configure POS systems and related devices. Created documentation for on-site technicians and support analysts.

Enhanced internal application for company's support and QA teams by fixing existing problems and adding new functionality using C++ and .NET(C#) programming languages, as well as complex MsSQL databases.Contributed in preparation of video and audio-editing software for final release using Perl scripting language and such development solutions as QuickBuild and InstallShield 2009.Modified company’s MsSQL database to meet new design requirements, as well as updated it.

Leadership Program

Courses: - Introduction to Management - Manager’s Role - Emotional Intelligence - Team Management & Coaching - Managing Innovation.

Certificate, Project Management

Certificate earned as a result of successful completion of the following courses: - Comprehensive Project Management - Agile Project.

Dec, Computer Science

Activities and Societies: Vanier College Language School Conversation PartnerSpecialization in Administrative Data Processing 2007 Honors.