Ilyas Sultan Email & Phone Number

United Arab Emirates

• Expertly managed daily operations, optimizing staff deployment and workload distribution for peak efficiency.• Maintained strict compliance with storage protocols for various materials, ensuring adherence to manufacturer and regulatory standards. • Fostered collaboration with maintenance planning teams to ensure smooth project execution.• Performed meticulous incoming inspections of parts and materials in accordance with PART145 regulations.• Coordinated the preparation and… Show more • Expertly managed daily operations, optimizing staff deployment and workload distribution for peak efficiency.• Maintained strict compliance with storage protocols for various materials, ensuring adherence to manufacturer and regulatory standards. • Fostered collaboration with maintenance planning teams to ensure smooth project execution.• Performed meticulous incoming inspections of parts and materials in accordance with PART145 regulations.• Coordinated the preparation and documentation of materials for maintenance projects, streamlining storage and logistics.• Enforced rigorous control and calibration of tools and equipment to guarantee operation and reliability.• Strengthened partnerships with OEMs to improve support for customer aircraft operations.• Refined customs clearance procedures, accelerating the delivery of critical aircraft parts.• Actively engaged in aircraft parts trading, building robust relationship with clients and enhancing customer loyalty.• Proactively managed customer consignment inventories, delivering swift responses to urgent AOG situations. • Upheld airworthiness standards in all transactions, ensuring safety and regulatory compliance.• Implemented effective stock replenishment strategies informed by sales forecasts to minimize inventory gaps.• Drove revenue growth through targeted direct sales strategies and initiatives. Show less

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Managed customer inquiries and provided timely solutions enhancing client satisfaction.• Drove revenue growth by generating sales and quotes for established customer base.• Executed diligent follow-ups on Aircraft on Ground (AOG) orders, ensuring comprehensive order updates.• Coordinated prompt dispatch of parts, maintaining strict adherence to delivery schedules.• Delivered round-the-clock AOG support, guaranteeing uninterrupted service availability.• Collaborated with… Show more • Managed customer inquiries and provided timely solutions enhancing client satisfaction.• Drove revenue growth by generating sales and quotes for established customer base.• Executed diligent follow-ups on Aircraft on Ground (AOG) orders, ensuring comprehensive order updates.• Coordinated prompt dispatch of parts, maintaining strict adherence to delivery schedules.• Delivered round-the-clock AOG support, guaranteeing uninterrupted service availability.• Collaborated with logistics teams to expedite the export of AOG orders, optimizing operational efficiency. Show less

Dubai, United Arab Emirates

• Efficiently coordinate customer updates and follow-ups,ensuring expedited package delivery.• Perform a variety of administrative tasks, managing bothbackline and frontline service counters.• Handle customer inquiries and calls with proficiency, providingoutstanding customer service.• Mentor and train new call center staff, fostering improved teamperformance and service excellence.• Supervise dispatch processes to assure on-time deliveries.• Streamline… Show more • Efficiently coordinate customer updates and follow-ups,ensuring expedited package delivery.• Perform a variety of administrative tasks, managing bothbackline and frontline service counters.• Handle customer inquiries and calls with proficiency, providingoutstanding customer service.• Mentor and train new call center staff, fostering improved teamperformance and service excellence.• Supervise dispatch processes to assure on-time deliveries.• Streamline coordination and control with service providers forenhanced service delivery.• Prepare and present daily reports to district management forcomplete operational accountability.• Serve as a key intermediary between Operations and CustomerService teams.• Manage logistics for the US Navy UPS Project, achievingflawless operations and customer satisfaction.• Handle the clearance and forwarding of cargo to naval vesselswith expertise.• Direct warehousing operations s and the shipment of containersto the USA with precision.•Optimize inbound and outbound transportation logistics for peak efficiency and cost savings. Show less

Executive Msc Air Transport & Management (In Progress)

Bba In International Business.

Higher Secondary School.