Since its establishment in 2013, our exceptional team has consistently strived to surpass expectations and provide unparalleled services. Our unwavering commitment to excellence has propelled us to deliver the highest quality products and services to our esteemed customers.Being a leader in our field : importing and distributing home appliances ; we made partnership with 4 largest manufacturers of appliances worldwide ! SEVERIN : German quality with 3 years of warrantyUFESA : Spanish quality with 2 years of warrantyJATA : Spanish quality with 1 years of warrantyOSCARCOOK : Turkish quality with 3 years of warranty

As a former customer service agent with a rich background in two iconic companies, Microsoft and Disney, I have honed my skills in delivering exceptional support and fostering positive customer experiences. With my unwavering commitment to customer satisfaction, I consistently went above and beyond to exceed expectations and resolve issues promptly and efficiently. My tenure at Microsoft equipped me with a deep understanding of technological solutions and troubleshooting techniques, enabling me to assist customers with a wide range of technical inquiries. Working for Disney further ingrained in me the importance of creating magical moments for customers, offering personalized service, and ensuring their utmost satisfaction. Throughout my career, I have cultivated strong communication skills, empathy, and a solution-oriented mindset, enabling me to navigate complex customer interactions with ease.

My first business - the greatest experience ever - People call it bankrupt, I call it a 20.000 $ life school diplomaEmbarking on the entrepreneurial adventure with Tcharabio, a small restaurant venture, was an extraordinary chapter of my life that shaped me in profound ways. While some may see its closure as a setback, I proudly embrace it as a transformative journey, akin to acquiring a $20,000 life school diploma.Although financial challenges led to its closure, the experience taught me priceless lessons about effective management, financial planning, and the importance of building a strong support network. It instilled in me a deep appreciation for the complexities of entrepreneurship and fueled my passion for personal and professional growth. It was a transformative experience that shaped my character, enriched my perspective, and prepared me for the exciting challenges that lie ahead.