Ilze Rugaja Email & Phone Number

Leicester, Gb

Lutterworth, England, United Kingdom

Daily collaboration with various couriers (Hi Speed, DPD, DHL etc.), booking small and large vehicles for H3G and Vodafone for local and International deliveries and collections ensuring lower costs and higher efficiency. Dealing with email queries of deliveries and parcel loss investigation for individuals and retail stores. Resolving customer requirements and courier issues.Daily, weekly and monthly reporting of deliveries, KPI’s, costs, invoices, claims, credits and cancellations.Replenishing and booking warehouse stock such as bags for parcels, Royal Mail stock, labels for addresses etc. Dealing with warehouse and distributor, completing daily shipment plan for warehouse dispatching and stock returns. Working closely with management, planning, finance and logistics team ensuring efficiency and cost effectiveness. Taking responsibility of HR document posting.

Leicester, United Kingdom

Originally started as an ordinary PC role (allocating and dispatching orders, receiving emails), in a couple of years’ time expanding knowledge of all internal database and performance updates, TL support in team job organizing, work providing in all H3G departments.Dealing with IT and with other UL departments to resolve system issues.Investigating and dealing with issues of operation work processes.Taking control of creation and updating SOP’s to ensure correct processes are followed. Completed training in 3 levels of Unipart Way, Shield and Standard work planning.

Lutterworth, England, United Kingdom

Looking after customer orders, checking and completing them. Dealing with colleagues in order dispatching, following to the managers directions and making decisions by myself. Worked in almost all departments of H3G and helping on Apple site, doing QC job

Leicester, England, United Kingdom

⦁ Originally started as an Administrator (dealing with emails, answering phone calls, booking meetings, updating data basis), in a one year time expanding knowledge and skills to become a Care coordinator and after - a Senior care coordinator in the Client's plannig team⦁ Assisting and training the care planning team members⦁ Coloborating with the Social Services and health organizations to control the existing care packages and to get the new ones⦁ The engagement with Service users, their families⦁ Planning and managing the care runs according to the client's time requests, areas and carer's times⦁ Follow up with SPAR, social services, GP's, updating records, starting, ending and terminating care packages⦁ Following to the Council care Provider portal and NHS Care planning portal systems⦁ Safeguarding, incident/accident, complaint and concern investigations⦁ Assisting the HR team with the rota planning, interviews, staff replacement⦁ Assisting the Finance team with the client's invoices and provided care hours

Loughborough, England, United Kingdom

⦁ Preparing and maintaining forecasts for Contract Manufacturing Organisations (CMO’s) – suppliers.⦁ Providing and updating to CMO’s open orders. Generating, and filing CMO Purchase orders.⦁ Reviewing stock levels, updating Order Schedule Report with suggestions for stock replenishment.⦁ Updating internal systems with New and existing product information.⦁ Developing business knowledge in Supply chain: Change control, Diviation and Logistics thought collaboration with various teams.⦁ Growing responsibility portfolio of new tasks such as: Replenishment, Analysis, and others.

Leicester City, England, United Kingdom

Updating client’s database. Answering phone calls, sending out emails and letters. Dealing with client’s issues at first instance, greeting and advising clients on their queries.Making appointments, organizing office jobs.

Leicester, United Kingdom

Helping as a translator for Latvian and Russian speakers in different situations – hospital, Council, surgery, solicitor appointments, legal forms and others.

Leicester, United Kingdom

Encourage and support children with English as an additional language to participate in learning activities. Encourage children with school policy and teach them about it.Helping develop understanding of literacy, numeracy and other skills.Supporting children in the mainstream classes – English, Humanity, Math’s, DT, Science, IT.

Legal Studies, General

Latvia's and world legal sciences, criminal and civil law, contacted lawyers and solicitors, police to find out personally how is law.

Bachelor'S Degree, Latvian Language And Literature As Foreign Language, Bachelor

Studied pedagogy, psihology, ancient and modern world literature, historical and modern languages