Ilze Vīķe Email and Phone Number

To develop and to control the final version of the project's financial calculation and project estimated budget, in cooperation with the organizational internal departments involved in the project and the direct project team, to plan the flow of financial and labor resources and to prevent related risks;To ensure high-quality communication and coordination of work with the project's stakeholders, to monitor the project's documentation and to follow the feedback.To advise and to support the scientific team in the preparation of project's applications, update project progress reports, maintain project documentation in accordance with the requirements of regulatory enactments.To work with both: local and foreign projects, their partners and supervisory institutions, preparation of documentation, development of recommendations, participation and management in project-related activities.

To implement and to provide support for internationally recognized customers in the development of new models, actively participating in the preparation of technical documentation for production. To include a set of communications: work with customer comments, approvals and recommendations, organize workshops and meetings, cooperate with purchasers, designers and provide all necessary changes and last-minute changes in production.To coordinate with the customer and all involved departments sample delivery deadlines, perform price calculations for samples, as well as recommend the customer the best price and quality solutions. Create different production samples before approving the final product.

To provide individual and group counseling for pupils of Dobele’s municipality in order to help to determine professional suitability. To provide information of proffessions and educational opportunities. Support for individual career development plan.To plan and carry out events and projects of career development. To liaise with educational institutions of Dobele municipality. To popularize the work of the Center. To maintain and supplement the data base.To organize work of volunteers. To support head management in the selection of personnel.

Organising customers flow, handling customers complaints if such arise, improving customers service procedures.

Ensuring constant excellent performance and quality of customer service and company’s standards.As a task master, managing day to day operations to process online orders, this includes: credit card check, spotting potential online fraud, stock availability, and stock lists, organizing shipping, out of stock item control, delivery orders, and inventory.Ensuring that team delivers the needed performance and able to drive performance to excellence, ensuring the personnel is thoroughly trained and maintains high standard targets.Driving excellent customer satisfaction and manage escalations: customer compliments/complaints; communicating via phone or email; problem solving, regular review of the process.Maintaining excellent communication level within the team and management. Working closely with the team with hands on and sleeves up attitude.

Maintenance of records; preparation and despatch of materials; arrangements relating to standardizing and the monitoring of examiners marking; the processing of evidence such us scripts, coursework, mark forms and/or data; the preparation, collation and filing of material relating to processing; to input and update an information in the computing systems; to deal with internal and external mail.Mainstreaming the administrative process in the company by improving the current filling system and database functions writing an operations manual: demonstrating correct procedures and ways to improve efficiency from assessing current administrative process. To work in cross divisional teams and groups to assist in other departments from time to time to support the development of AQA’s strategy and in response to short business needs.