Manage Social MediaProspect For ClientsIndustry ResearchConduct B2B Sales and Meetings

-Directed investigations to resolve customer or shipper complaints (SAP, Sonar,SEMS, Email)-Submitted payments, processed refunds and updated details in customer accounts.(SAP)-Tracked orders and coordinated with warehouse workers to ensure proper storageand distribution of products. (Sonar, SEMS, Email)

-Assisted customers both in-person and by phone, answering questions aboutdifferent products.-Identified hardware issues caused by component failures using approved diagnostictools.-Removed malware and viruses from laptops and desktop systems using specializedsoftware-Operated cash register, collected payments and provided accurate change

-Packed and labelled merchandise to prepare for loading and shipment to customers-Organized warehouse design to maximize space for stock-Received deliveries, scanned packages and updated orders in an internal database-Arranged items on store racks and shelves while checking correct location and prices