Imad Karim Email & Phone Number

Melbourne, Victoria, Australia

Victoria, Australia

Exper Technologies Pty Ltd is a field services company equipped with innovation, practical experience, and passion. We aim to deliver exceptional outcomes and outstanding customer experience through high-quality and safety-driven end-to-end field services.We are a combination of experience and expertise of three highly skilled Field and Quality Management Leaders, with a vision for providing high-end service to our clients and customers. Our subcontractors have experience working for companies like BSA Limited, Service Stream, Visionstream, Downer EDI Engineering, Tandem, Broadspectrum and Skybridge.We have years of experience working and managing subcontractors on various construction projects, including:• nbn TM Field Service Delivery (FSD), • nbn TM Multi-technology Integrated Master Agreement (MIMA)• nbn TM Fixed Wireless• Foxtel TM cable & satellite networks• Optus installation, maintenance, and service assurance activities • Digital TV Household Assistance Scheme (HAS) and Satellite Subsidy Scheme (SSS)We have managed:• Construction of Telecommunications Network Infrastructure (pits and ducts) • Hauling backbone cabling and installing network devices in FTTP and HFC networks • Installation of Lead-ins, equipment, and internal wiring in HFC, Fibre Optic and Fixed Wireless Technologies for SDU and MDU sites (both aerial and underground)• Performing survey and designs of complex MDU and commercial sites in FTTP, FTTB and HFC technologies• Installing Foxtel, TV Antennas and Telecommunications cabling for residential and commercial customers

Melbourne, Australia

Key Responsibilities:• Managing a wide range of subcontractors and technicians including SDUs, MDUs, pits, ducts, network devices and cablehauling crews in a fast pace environment• Ensuring NBN HFC network is being built as per NBN and Australian standards• Conducting Health, Safety and Environmental (HSE) audits to ensure work is being done safely without imposing hazardsto self, public and the environment• Conducting quality audits to ensure work is carried out as per construction plans and NBN standards• Conducting vehicle audits for subcontractors to ensure they are compliant• Submitting in-field design variations by submitting red line mark-ups to make sure what is built is being reflected onconstruction plans• Site surveying to make sure the most cost-effective solutions are being utilised• Managing customer complaints raised by councils, body corporates and individuals• Conducting toolbox meetings so that subcontractors are up to date with NBN and HSE standards• Ensuring subcontractors’ invoices are accurate and reflect what is being built in fieldAchievements:• Gained extensive experience on pits, pipes, HFC network devices, network hauling and end user cabling• Acquired extensive experience in managing subcontractors on a large scale in a very fast pace demanding environment• Developed great HSE awareness including site setups, traffic management and locating assets• Gained great experience in dealing with councils, body corporates and customers

Melbourne, Australia

Key Responsibilities:• Conducting Quality Audits on cable (Telstra network) and satellite platforms to make sure all contractors are adhering toFoxtel standards• Ensuring subcontractors are following HSE rules and regulations while onsite• Managing subcontractors on daily basis• Conducting toolbox meetings to keep contractors up to date with latest rules and regulations for Foxtel• Conducting vehicle audits on subcontractors to ensure they have the right tools and Personal Protective Equipment (PPE)to do their jobs safely• Conducting onsite surveys to provide a safe method of Foxtel installation• Attending, assessing and resolving incidents and damage complaints and report findings to managementAchievements:• Gained extensive experience on Australian telecommunications standards AS/CA S008 and S009• Developed great HSE awareness including working at heights and rescue procedures• Built strong interpersonal and communication skills• Effectively managed my time in order to complete tasks in a timely manner

Melbourne, Australia

Key Responsibilities:• Managing a team of 20 subcontractors• Conducting quality audits on subcontractors while operating in a client site to ensure compliance with quality managementsystem policy• Running toolbox meetings with subcontractors to keep them updated with the current Foxtel specifications and local safetyrules and regulations• Conducting monthly HSE and PPE audits on subcontractors within my team• Managing the subcontractors’ daily route• Attending, assessing and resolving incidents and damage complaints and report findings to managementAchievements:• Developed great communication skills

Melbourne, Australia

* Installing Foxtel on Satellite platform according to Foxtel and Australian standards* Fault finding* Customer education and interaction* Stock management* Report the progress of work to office through VIVA work manager* Apply Occupational Health and Safety in work environment

Darwin, Australia

Responsibilities:• Database installation and testing the computer vessel maintenance system (BASSNET). • Conducting one to one and group training sessions for the system.• Preparing the Training material and training schedule for the Vessel Management rollout.• Producing, maintaining and distributing project documentation.• Project analysis of the Vessel Management System and related tasks.• Reporting weekly to management the project status and outcome of training sessions.• Applying occupational Health and Safety in the work environment.Achievements:• Successfully launched the computerized vessel maintenance system on time –BASSNET (a $500K project).• Acquired a certification as a system technical super user and trainer ( database installation, maintenance) after completing my training sessions.• Respected and met all the deadlines all over the project duration• Successfully trained users for the operation and maintenance of the system.• Prepared and handled all the documentation of the vessels specification manuals for the whole fleet (11 vessels).• Prepared and handled the user training manual for any future training.• Documentation of all the sections of the International Safety Management manual (ISM manual) complying with the Australian Maritime Safety Authority (AMSA) code.

Darwin

Responsibilities:• Customer service.• Administration and data entry.• Raising invoices, checking the manifest, and charging customers.• Tallying the vessels.• Applying occupational Health and Safety in the work environment.Achievements:• Successfully analysed, designed and launched a container tracking system in SQL Server to track containers.• Effective administration and logistics skills with good customer satisfaction reviews.

Darwin, Australia

Responsibilities:• Communication with students and helping them with any question they may need.• Marking the assignments and making sure students meet deadlines.• Reporting the outcomes to the supervisor.Achievements:• Accomplishing my duties on time.• Replying to all my students without any delays with any help they need.

Beirut

Responsibilities:• Installation, maintenance and configuration of hardware, network infrastructure and software.• Data cabling installation.Achievements:• Successfully installed network data cabling and configuration.

Master'S Degree, Engineering Management

Master'S Degree, Business Administration And Management, General

Bachelor Of Engineering (Be), Computer And Communication Engineering