Imad Shekh Alsouk Email & Phone Number

Dubai, United Arab Emirates

• Supporting E-Claims application for local and international providers.• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.• Demonstrated professionalism and courtesy with customers while working to resolve complaints, and problems or respond to questions.• Conducted user training.• Performed system release implementation, configuration, and testing.• Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes.• Worked closely with software development and testing team members to design and develop solutions to meet client requirements.

Syria

I worked as an electrical engineer in the study and implementation of home and agricultural solar energy projects We have studied and implemented many loads, including household loads that do not exceed 5.5 K watts, and agricultural loads that depend on water pumps, which reach 70 K watts.We used PV syst to study the loads accurately

Syria

I have practical experience through training in dealing with most of the classic electrical circuits and training on PLC produced by Delta Company, as I have sufficient knowledge in dealing with PLC from connection and expansions and writing in ladder languageI have a wide academic background through educational attainment within the university and online courses

Syria

Developing a distribution plan and the number of monthly beneficiaries of food baskets, supervising the receipt, storage and distribution of foodstuffs and accessories to the beneficiaries, and preparing daily distribution reports

Syria

Follow-up daily reports of volunteers. Supervise their work and try to solve their problems. Guidance volunteers and give them instructions on how to act in various situations. Develop the working mechanism of the team. flags the volunteers in their role and duties adequately and train them on the mechanism of action. Communicate with project management to secure the team's needs. Communicate with partners on the training, development and logistical support of the team. Facilitate weekly meetings of sector leaders and volunteers. Communicate with associations and governmental and non-governmental organizations working on the ground to network and provide various services to beneficiaries.

Syria

Syria

A trainer for several training workshops with a total of 337 training hours in several subjects at the TrainingOffice of the Voluntary Work Committee in AL-Birr Association.

Syria

Assist the coordinator in the tasks assigned to him from the follow-up to the team and the tasks assigned to them and provide training for volunteers and solve their problems

Bachelor'S Degree, Automatic Control And Computers, 72.63

Master'S Degree, Web Technologies