With over six years of experience in the logistics industry, Imad Taylor is a Facility Manager 1 at FedEx Ground, where he oversees the daily operations of a large distribution center. He has developed strong coaching and mentoring skills to empower and support his team and the independent service providers who deliver the purple promise, "I will make every FedEx experience outstanding".Imad is also passionate about diversity, equity, and inclusion, and he is a leader in the Black Professional Network (BPN) council, where he manages the community pillar projects. He uses the Quality Driven Management (QDM) principles to drive continuous improvement and innovation in his work. He aspires to grow and retire within the FedEx network, where he can make a positive impact on the culture and the customers.