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@workshopsoftware.com
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Adnan Saeed is listed as Lead Technical Support Analyst | Business Analyst, ITIL®, PRINCE2®, SQL, Power BI & Jira at Workshop Software Pty Ltd, a company with 10 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at workshopsoftware.com and a matched LinkedIn profile for Adnan Saeed.
Adnan Saeed previously worked as Lead Technical Support Analyst at Workshop Software Pty Ltd and Data Support Analyst at Symphony Technology Pty Ltd. Adnan Saeed holds Mit, Ict Business Analysis from Charles Sturt University.
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As the Lead Technical Support Analyst at Workshop Software, I drive customer satisfaction through meticulous problem-solving and technical issue resolution. My educational foundation in ICT Business Analysis from Charles Sturt University equips me to enhance software quality and streamline support services.Our team excels in coordinating efforts to minimize customer impact during critical incidents, with a focus on proactive measures and improved system functionality. With certifications in ITIL®, PRINCE2®, and a background in SQL and Power BI, I contribute to our organization's commitment to excellence in technical support and IT business analysis.
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Sydney, New South Wales, Australia
Enhanced Customer Satisfaction & Technical Issue Resolution➡️ Analysed, diagnosed, and resolved various technical and functional issues.➡️ Minimised customer impact during critical incidents by coordinating with teams to ensure timely resolution.➡️ Provided proactive support by identifying potential issues and implementing preventative measures.Improved.
Sydney, New South Wales, Australia
Supply Chain and Data Management➡️Conducted data mining using UiPath to update data weekly for a client in the beverage industry.➡️Guaranteed accurate price comparisons across national and international markets.Requirements Gathering and Documentation➡️Gathered and documented functional business requirements through analysis of business processes.➡️Worked.
Sydney, Australia
Enhanced Support Efficiency ➡️Responded to an average of 15-25 daily technical assistance requests via in-person, phone, and email.➡️Ensured balanced and efficient management of all communication channels. Prioritised and triaged requests to maintain timely responses.Maintained Accurate Inventory of Hardware and Software Resources➡️Managed ~5K to 7K.
Sydney, Australia
Sydney, Australia
Other employees you can reach at workshopsoftware.com.au. View company contacts for 10 employees →
Bailey Gorman
Colleague at Workshop Software Pty LtdThe Ponds, New South Wales, Australia, Australia
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Ajay Jose
Colleague at Workshop Software Pty LtdLucas, Victoria, Australia, Australia
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Leith Price
Colleague at Workshop Software Pty LtdGreater Brisbane Area, Australia
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Mark W.
Colleague at Workshop Software Pty LtdMid-Coast, New South Wales, Australia, Australia
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Joshua Hartigan
Colleague at Workshop Software Pty LtdGold Coast, Queensland, Australia, Australia
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Erich J.
Colleague at Workshop Software Pty LtdUnited Kingdom, United Kingdom
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Denver Christensen
Colleague at Workshop Software Pty LtdNorthern Beaches, New South Wales, Australia, Australia
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James Mitchell
Colleague at Workshop Software Pty LtdGreater Sydney Area, Australia
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Cameron Coleman
Colleague at Workshop Software Pty LtdSwindon, England, United Kingdom, United Kingdom
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Sammy Newman
Colleague at Workshop Software Pty LtdDee Why, New South Wales, Australia, Australia
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Activities and Societies: Big Data Analytics and Cloud Computing (Thesis) Objective: To propose a unique model that will address security.
Key Subjects: Australian Business Culture, Accelerating Interview Success, Australian Workplace Skills and Professional Business.
⚫ Final Year Project: Automated toll plaza collection using RFID and monitoring system using GSM module
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Adnan Saeed works for Workshop Software Pty Ltd.
Adnan Saeed is listed as Lead Technical Support Analyst | Business Analyst, ITIL®, PRINCE2®, SQL, Power BI & Jira at Workshop Software Pty Ltd.
AeroLeads has found 1 work email signal at @workshopsoftware.com for Adnan Saeed at Workshop Software Pty Ltd.
Adnan Saeed is based in Greater Sydney Area, Australia, Australia while working with Workshop Software Pty Ltd.
Adnan Saeed has worked for Workshop Software Pty Ltd, Symphony Technology Pty Ltd, 8-Bit Technologies, and Ascention Pty Ltd.
Adnan Saeed's colleagues at Workshop Software Pty Ltd include Bailey Gorman, Ajay Jose, Leith Price, Mark W., and Joshua Hartigan.
You can use AeroLeads to view verified contact signals for Adnan Saeed at Workshop Software Pty Ltd, including work email, phone, and LinkedIn data when available.
Adnan Saeed holds Mit, Ict Business Analysis from Charles Sturt University.
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