Imam Abdul Aziz Email & Phone Number

Jakarta Selatan, Jakarta Raya, Indonesia

Bank Rakyat Indonesia (BRI) is the largest and oldest government-owned bank in Indonesia.● Develop backend solutions for BRImo, contributing to 95% of revenue-generating features.● Design and implement microservices and REST APIs for the mobile banking platform.● Collaborate with Product Owners and cross-functional teams (UI/UX, Middleware, DevOps) to gather requirements and define technical solutions.● Lead technical discussions with tech leads on system design for complex features.● Coordinate with external stakeholders (merchants, aggregators) on payment feature development.● Create API contracts with Front End developers and provide clear documentation for integration.● Develop unit and integration tests to ensure microservice functionality and performance.● Deploy microservices to OpenShift using CI/CD pipelines (Bamboo), and coordinate testing with QA teams.● Troubleshoot and resolve performance and security issues with QA and Pentesters.● Maintain thorough documentation on API specifications, testing processes, and migration plans.● Work with DevOps to configure Kubernetes Helm Charts and ensure seamless deployment to production.● Project: https://play.google.com/store/apps/details?id=id.co.bri.brimo&pcampaignid=web_share

● Developed and enhanced backend features for the BRImo mobile banking application.● Contributed to the creation of revenue-generating features, accounting for 95% of BRImo’s total revenue.● Designed and implemented microservices and REST APIs for the mobile banking platform.● Developed and enhanced the BRIVA payment feature, which was later presented to the team for feedback and deployment.

Indonesia

PT. Satkomindo Mediyasa is a company with a core business in the field of Information Technology Solutions & Communication Networks.● Monitored and maintained the VSAT network, ensuring service level agreements (SLA) were consistently above 95%.● Coordinated with Customer Support (CS) to troubleshoot and resolve network issues.● Minimized downtime to ensure seamless user experience and avoid disruptions.● Worked closely with field technicians to perform corrective maintenance and scheduled service maintenance.● Monitored the VSAT network using Hughes Network and Jupiter modems.● Coordinated with the internal Network Operations Center (NOC) to troubleshoot and resolve network disturbances.

● Handled approximately 100 customer complaints via WhatsApp and Telegram, coordinating with the NOC division for troubleshooting and ticketing.● Maintained a service level agreement (SLA) of over 95% for VSAT network ticketing.● Generated daily reports on network issues and resolutions.

Tangerang, Banten, Indonesia

Bachelor'S Degree, System Information, 3.58/4.00

Thesis : Classification of Internet Quota Recommendations Based on BRI Bank Customer Profiles Using Decision Tree Algorithm

Associate'S Degree, Electronics Engineering, 2.93/4.00

Activities and Societies: Public Relation of Polban Basketball (2017-2018), Liaison Officer of KKN Polban 2017, Liaison Officer of KKN.