Imam Abdul Aziz Email & Phone Number

Jakarta Selatan, Jakarta Raya, Indonesia

• Bank Rakyat Indonesia (BRI) is the largest and oldest government-owned bank in Indonesia.
• Develop backend solutions for BRImo, contributing to 95% of revenue-generating features.
• Design and implement microservices and REST APIs for the mobile banking platform.
• Collaborate with Product Owners and cross-functional teams (UI/UX, Middleware, DevOps) to gather requirements and define technical solutions.
• Lead technical discussions with tech leads on system design for complex features.
• Coordinate with external stakeholders (merchants, aggregators) on payment feature development.

• Developed and enhanced backend features for the BRImo mobile banking application.
• Contributed to the creation of revenue-generating features, accounting for 95% of BRImo’s total revenue.
• Designed and implemented microservices and REST APIs for the mobile banking platform.
• Developed and enhanced the BRIVA payment feature, which was later presented to the team for feedback and deployment.

Indonesia

• PT. Satkomindo Mediyasa is a company with a core business in the field of Information Technology Solutions & Communication Networks.
• Monitored and maintained the VSAT network, ensuring service level agreements (SLA) were consistently above 95%.
• Coordinated with Customer Support (CS) to troubleshoot and resolve network issues.
• Minimized downtime to ensure seamless user experience and avoid disruptions.
• Worked closely with field technicians to perform corrective maintenance and scheduled service maintenance.
• Monitored the VSAT network using Hughes Network and Jupiter modems.

• Handled approximately 100 customer complaints via WhatsApp and Telegram, coordinating with the NOC division for troubleshooting and ticketing.
• Maintained a service level agreement (SLA) of over 95% for VSAT network ticketing.
• Generated daily reports on network issues and resolutions.

Tangerang, Banten, Indonesia

Bachelor'S Degree, System Information, 3.58/4.00

Thesis : Classification of Internet Quota Recommendations Based on BRI Bank Customer Profiles Using Decision Tree Algorithm

Associate'S Degree, Electronics Engineering, 2.93/4.00

Activities and Societies: Public Relation of Polban Basketball (2017-2018), Liaison Officer of KKN Polban 2017, Liaison Officer of KKN.