Responsible for providing a consistently high level of service for efficient and prompt investigation, evaluation and negotiating settlement of the claim to all parties satisfaction in accordance to company guidelines and best practices.Results oriented person having well developed skill set of superb customer service, with strong interpersonal and communication skills as well as demonstrated ability to multi task and plan/organize changing priorities.Business expertise specializing in AB involves: detailed and thorough loss investigation, determine benefits and manage action plan throughout claim life; follow up of claimants rehab; responsible for financial management; update and prepare file; negotiate and navigate to win-win settlements, while maintaining professional quality levels with internal and external clients to meet/exceed satisfaction.
Listed skills include Management, Customer Service, Microsoft Excel, Microsoft Word, and 13 others.