Imam Suhada Mukti Email & Phone Number

Jakarta, Indonesia

Europe and Asia Project

US and Canada Project

Indonesia

1. Compiling all the data that elligible for claim from 3PL, User, System, ETC2. Analyzing the feasibility of cases of loss and damage from customer complaints3. Analyzing indications of fraud in terms of buyers, sellers and 3PL4. Submitting the billing to 3PL5. Monitoring the proof of payment (including reminder, dispute for claim, etc)6. Firm action on.

Jakarta Raya, Indonesia

1. Handle Logistic communication function that interfaces with various cross functional teams such as Shipment, Seller operations, Shipment, Loss, Payments, etc2. Distribute the escalated tickets for certain cases to external (logistics/3PL) or other teams (other L2/L3) or Team Leader (for Hard Complaint), in order to ensure the problem solved by the right.

Jakarta, Indonesia

1. Handle customer inquiries, issues or even feedback from sellers and buyers/users in both verbal and written forms2. Document customers service Live Chat & Email processes & FAQs, and work on continuous process improvement3. Manage and resolve customers relation issues and escalations

Jakarta Raya, Indonesia

Make Design and LayoutFrom The Mobile Application System and Software Quality Assurance ( Write Testing Application Scenario and Documetation Functional Design and Technical Design )

Jakarta Raya, Indonesia

• Create a mine plan map that describes crest toe, ramp, sump, elevation and others by adding contour, mining block and initial boundary information.
• Create daily mine design/planning which includes: work location (excavation site), work area boundaries (boundary pit), mining sequence, total OB and coal production plan, material stockpiling location and capacity.
• Identify potential work accidents, pollution and environmental damage and take preventive and corrective steps.
• Ensuring monthly plans are in place to create daily and weekly mining sequences.
• Evaluate with a high level of complexity the total volume of OB material and coal mined in the pit periodically.
• Carry out field visits every day to control the implementation of mining in accordance with the plans that have been made and provide recommendations for corrective actions with a high level of complexity if necessary.