Iman Gilao Email & Phone Number

Canada

Toronto Pearson Airp

• Quickly and efficiently determine eligibility requirements and stream passengers into various queues while provide superior customer service;
• Validate/confirm passengers need and right of entry/exit to/from controlled and restricted areas;
• Identify acceptable travel documentation to enable passenger entry to certain areas;
• Assist passengers in preparing for processes, including guiding passengers through automated systems and use of kiosks;
• Control the backflow of passengers into controlled/restricted areas;
• Anticipate and create memorable passenger experiences;