- Designing targeted outreach programs to engage and empower communities through workshops, educational services, and collaborative events.- Spearheading the development of strategic partnerships with community organisations, government agencies, and private sector stakeholders to expand the reach and impact of programs.- Oversee the full life cycle development of a native mobile app from market research, prototyping, UI/UX testing, all the way to public launch.

- Led full-cycle recruitment and talent management across APAC, overseeing job requisitions, interviews, contract preparation, and employee data management.- Developed and implemented people culture and engagement activities to promote inclusion and improve employee wellbeing in a hybrid work environment.- Supported system decision-making, scoping, planning, and execution of HR & Operations projects utilising HR metrics, employee feedback, and data analysis to drive impactful… Show more - Led full-cycle recruitment and talent management across APAC, overseeing job requisitions, interviews, contract preparation, and employee data management.- Developed and implemented people culture and engagement activities to promote inclusion and improve employee wellbeing in a hybrid work environment.- Supported system decision-making, scoping, planning, and execution of HR & Operations projects utilising HR metrics, employee feedback, and data analysis to drive impactful interventions. Show less

- Managed the development and implementation of new employee onboarding and training processes.- Planned, coordinated, and supervised the recruitment of new employees.- Managed operations for retail and e-commerce under tight service delivery deadlines.

- Responsible for ensuring employee compliance with organisational policy and procedures.- Inventory audit and monitoring of service quality and standards.- Vendor invoicing & employee contract management.

- Organised clients’ contact database, and monitor responses to customer requests and queries to minimise gaps in customer service delivery.- Adapted to feedback and customer trends identify sales and service opportunities.- Experience working in a customer-driven and service-oriented environment.

- Designed and implemented monthly employee engagement initiatives.- Led employer branding initiatives.- Developed Waste Minimisation and Recycling Campaign and set up an office recycling infrastructure.