- Providing exceptional customer service, assisting customers in finding books, creating personalised recommendations, and using our software to order or reserve books for customers and for the shop floor. - Managing inventory of certain genres, such as Poetry, Classics, Fantasy/Sci-Fi, and Crime, ensuring accurate shelving, restocking, and conducting regular inventory checks.- Proficiently operating the Point-of-Sale system, processing transactions, and managing customer accounts, and sending customer orders to requested addresses via our delivery system.- Collaborating with the team in organising and participating in special events, such as book launches, hosted at Dubray Books Grafton Street. - Balancing accounts for each cash register on excel daily.

- Carefully taking customer orders, offering recommendations and ensuring the customers’dietary requirements are met.- Welcoming and training new staff until their professional duties.- Working closely with the floor staff and the kitchen team to ensure the correct meals aredelivered to customers.- To deal with any issues that may arise calmly with other floor staff and kitchen staff.- Consistently keeping the tables, floor and other areas of the restaurant clean.

- Employed as the Secretary of the 2022 annual Summer School on Religion, HumanRights, Legal Standards on Hate Speech, a programme part of NETHATE (Network ofExcellence of Training on HATE) Ireland, an innovative training network that brings awide range of researchers to respond to the nature of hate. The Summer School of 2022was organised by the Near and Middle Eastern Department of Trinity College Dublin.- Was responsible for coordinating with the professors hosting the summer school and forensuring that all the arrangements were in place for the programme.- My responsibilities included arranging the venue, flights and other forms of transport, aswell as accommodation for guest speakers, as well as confirming their attendance andensuring that their requests were met.- Compiled extensive reading materials for the guest speakers and distributed them to theparticipants of the Summer School.- In charge of emails, ensuring that all concerns and questions were answered.

- As the head waitress at Japanese Kitchen, I held the responsibility of welcoming newstaff members and training them until their professional duties.- Worked in close collaboration with team members to ensure that customers received thehighest quality of service.- Carefully took orders, greeted and escorted customers to their table and monitored thequality and accuracy of order delivery.- Welcomed customers and escorted them to tables, checked bookings and each customer’sindividual requirements and provided responses to their enquiries.- Served and cleared food, followed by cleaning duties.- Checked orders for accuracy, quality and presentation standards.