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Imane E_R is listed as Spécialiste IT Support applicatif HELPDESK at Inetum, a with 1508 employees, based in Casablanca, Casablanca-Settat, Morocco. AeroLeads shows a matched LinkedIn profile for Imane E_R.
Imane E_R previously worked as Technical Support Specialist at Inetum and Agente Support Helpdek at Inetum. Imane E_R holds Master Européen, Management Des Entreprises, Ingénieure D'Application from Ecole High-Tech.
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agente sénior au support helpdesk- ITIL /M365/Microsoft exchange/TICKETING sur services now/suivi des fournisseurs/pilotage d'exploitation/résolution immédiate à 91%/SLA:✅
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Casablanca-Settat, Maroc
Gestion des incidents, demandes et problèmes Priorisation et planification (pour les déploiments et projets non migrés ) Alertes et communication mail Ouverture de tickets multicanale (portail S-now, email, téléphone) Lien entre tickets et équipements de la CMDB Gestion des engagements de niveaux de service (SLA) Gestion des escalades
Rabat, Rabat-Salé-Kénitra, Maroc
Assurer la gestion technique du parc informatique , des connectiques et ou péréphériques offerts aux clients de BELL Canada (fibre optique, ADSL Extra , 5G + , 5G, 4G+ et suppression de la 3G, stations turbo,télesatellite et le déclenchement des interventions technique à distance et sur place .Assurer le déploiment de nouveaux logiciels accessibles par la clientèle canadienne en leur garantissant leur bon fonctionnement et le dépannage des incidents réclamés.
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Imane E_R works for Inetum.
Imane E_R is listed as Spécialiste IT Support applicatif HELPDESK at Inetum.
Imane E_R is based in Casablanca, Casablanca-Settat, Morocco while working with Inetum.
Imane E_R has worked for Inetum and Bell.
You can use AeroLeads to view verified contact signals for Imane E_R at Inetum, including work email, phone, and LinkedIn data when available.
Imane E_R holds Master Européen, Management Des Entreprises, Ingénieure D'Application from Ecole High-Tech.
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