Imani Carter Email & Phone Number

Boston, MA, US

• As an Underwriter Assistant, I write and issue policies, endorsements, and amendments to Brokers. I also partner with Underwriters to book premium bearing endorsements into the Property CSO booking system, as well as.
• Reduced monthly cross-over of endorsement requests from 50+ to 20-25 per month in shared box.
• Maximized accuracy of account submissions by executing quality assurance reviews of Jenpact teams in India.
• Drove efficiency of another team by providing support for project involving notice of cancellations/renewal notices.
• Delivered superior client experience by resolving booking, policy, and endorsement errors.
• Enhanced company-wide performance by assisting Underwriters and Brokers with creating solutions for system processes.

Providence, RI, US

• As an Executive Assistant, I supported admissions counselors with processing enrollment applications and scholarships. In this role, I collected application materials and accurately entered items into retrieval files..
• Fulfilled key role in coordinating campus tour schedules, school trips, and college fairs for prospective students.
• Supported achievement of office’s goals by assisting with complex, deadline-focused projects, and events.
• Received incoming communication on behalf of advisors, reviewed contents, determined importance, and distributed contents to appropriate staff
• Performed periodic audits of files and records to ensure that all required documents are collected and filed appropriately.

Hartford, CT, US

-Managed front desk operations-Provided excellent customer service-Movie usher/ Greeter

London, England, GB

Hartford, Connecticut, US

Master'S Degree, Public Administration

International/Global Studies

High School Diploma, Law And Government