Imani Carter Email & Phone Number

Boston, Ma, Us

As an Underwriter Assistant, I write and issue policies, endorsements, and amendments to Brokers. I also partner with Underwriters to book premium bearing endorsements into the Property CSO booking system, as well as administer 3-5 accounts daily and train colleagues on system processes.• Reduced monthly cross-over of endorsement requests from 50+ to 20-25 per month in shared box.• Maximized accuracy of account submissions by executing quality assurance reviews of Jenpact teams in India.• Drove efficiency of another team by providing support for project involving notice of cancellations/renewal notices.• Delivered superior client experience by resolving booking, policy, and endorsement errors.• Enhanced company-wide performance by assisting Underwriters and Brokers with creating solutions for system processes.

Providence, Ri, Us

As an Executive Assistant, I supported admissions counselors with processing enrollment applications and scholarships. In this role, I collected application materials and accurately entered items into retrieval files. Performed all front desk operations including answering high volume calls, handling mailings, and packing acceptance letters by deadlines.•Fulfilled key role in coordinating campus tour schedules, school trips, and college fairs for prospective students.•Supported achievement of office’s goals by assisting with complex, deadline-focused projects, and events. •Received incoming communication on behalf of advisors, reviewed contents, determined importance, and distributed contents to appropriate staff•Performed periodic audits of files and records to ensure that all required documents are collected and filed appropriately.

Hartford, Ct, Us

-Managed front desk operations-Provided excellent customer service-Movie usher/ Greeter

London, England, Gb

Hartford, Connecticut, Us

Master'S Degree, Public Administration

International/Global Studies

High School Diploma, Law And Government