Imani Harrison Email and Phone Number
A customer experience and support specialist with 3 years of experience focused on supporting all customers with empathy. I enjoy finding solutions to complex problems and improving every customer’s experience. Seeking roles in Customer Experience, Customer Support, or Customer Success at tech-enabled companies. Please drop me a note if you are hiring!
Target
View- Website:
- target.com
- Employees:
- 160943
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Customer Experience Fellowship | Cx FellowTargetBrooklyn, Ny -
Customer Experience Fellowship | Cx FellowKindwork Feb 2024 - PresentNew York, New York, United States-Top 20% accepted in KindWork’s Customer Experience Fellowship, a 250-hour intensive course covering both professional and technical skills-Strengthened key professional abilities, including giving and receiving feedback, handling challenging customers, and effective workplace communication for in-person and remote work-Achieved credentials in HIPAA compliance for business associates, Zendesk Omnichannel Agent certification-Technical skills learned: Zendesk, Intercom, Slack, macOS, Google Suite including Docs, Sheets, and Slides -
Overnight StockerTarget Apr 2021 - PresentNew York, New York, United States-Engage with 20+ customers daily, assisting with inquiries, merchandise location, and orders-Communicate and provide reports to 3-4 team leaders about work progress throughout the shift -Track and record inventory to ensure product availability and smooth business operations-Manage the receipt of stock deliveries by coordinating the unloading of trucks during the nighttime shift-Prepare merchandise for stocking on applicable fixtures; remove and dispose of related cardboard and trash while following safety procedures -
Afterschool Group LeaderHelp Usa Oct 2022 - May 2023New York, New York, United States-Designed weekly lesson plans for 20 elementary-aged students with creative activities that led to emotional, social, and educational growth -Provided daily homework to enhance students’ understanding and retention of classroom material-Coordinated and transported students safely from school to after-school locations-Communicated with key stakeholders, including staff members and parents, about daily agendas and student progress in the program-Developed quality relationships and served as a positive mentor/role model to the students -
Sales AssociateMacy'S Apr 2022 - Jul 2022New York, New York, United States-Converted 50%+ of customers serviced into loyalty programs, achieving the Star Reward and Sales goals-Engaged with customers to identify their preferences, then make product recommendations accordingly-Operated cash registers to maintain accurate records of opening and closing cash balances-Performed product return duties while recording customer feedback to ensure a satisfactory experience -
CaregiverOppurtunities For A Better Tomorrow Nov 2017 - Mar 2018Greater New York City AreaInternship-learned and studied skills needed to get jobs in the workforce
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Life Insurance AgentPrimerica Jun 2017 - Sep 2017Greater New York City Area
Imani Harrison Education Details
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Early Childhood Education And Teaching
Frequently Asked Questions about Imani Harrison
What company does Imani Harrison work for?
Imani Harrison works for Target
What is Imani Harrison's role at the current company?
Imani Harrison's current role is Customer Experience Fellowship | CX Fellow.
What schools did Imani Harrison attend?
Imani Harrison attended Cuny Medgar Evers College.
Who are Imani Harrison's colleagues?
Imani Harrison's colleagues are Luke Hansen, Gil Castro, Thomas Racite (Rah Seet Ee), Tristen Wood, Nicole Asenap, Jonathan Yang, Paul Hobbs.
Not the Imani Harrison you were looking for?
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Imani Harrison
Founder & Ceo Of Sankofa Healing & Wellness | Co-Founder & Cio Of The Vitality Center | Empowering Mental Health & Wellness In Champaign, Il | Licensed Clinical Professional CounselorUrbana-Champaign Area -
Imani Harrison
Transformational Agile Project Manager | Driving Excellence Throughinnovation And Continuous ImprovementRandolph, Ma3broadinstitute.org, harvard.edu, fmr.com3 +161738XXXXX
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Imani Harrison
Miami, Fl -
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